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Customer Service Ambassador

2 months ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

Job Summary

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

Key Responsibilities

  • Assist guests regarding menu items in an informative and helpful way
  • Have full knowledge of beverage lists and promotions, menu items and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage

Qualifications

  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Should have min. 1 year experience as a Hostess for a reputed Hotel/Restaurant
  • Should have a strong F&B Product Knowledge
  • Strong interpersonal and problem solving abilities
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively and collaboratively as part of a team