Restaurant Operations Manager
1 week ago
Job Summary
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Laval Academy. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.
Key Responsibilities
- Staff Management
- Recruit, train, and develop a high-performing team of restaurant staff
- Manage staff schedules, performance, and development
- Customer Service
- Ensure that all customers receive exceptional service and have a positive dining experience
- Address customer complaints and concerns in a professional and timely manner
- Inventory Control
- Manage inventory levels and ensure that all stock is ordered and received in a timely manner
- Monitor and control food costs and waste
- Sales and Profitability
- Develop and implement strategies to improve sales and profitability
- Monitor and analyze sales data to identify trends and areas for improvement
- Health and Safety
- Ensure that all health and safety regulations are met and that the restaurant is a safe and healthy environment for customers and staff
- Conduct regular health and safety audits and implement corrective actions as necessary
- Vendor Relationships
- Manage relationships with vendors and suppliers
- Negotiate contracts and agreements with vendors and suppliers
- Financial Management
- Manage the restaurant's finances, including budgeting, forecasting, and financial reporting
- Monitor and control expenses and ensure that the restaurant is operating within budget
Requirements
- Proven experience in restaurant management, preferably in a similar role
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; degree in hospitality or related field preferred
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced restaurant professional looking for a new challenge, please submit your application.
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