Healthcare Case Manager

4 weeks ago


Dubai, Dubai, United Arab Emirates ClickJobs Full time

Position Overview

We are seeking a dedicated Case Manager / Care Coordinator to join our team at ClickJobs. This role is essential in ensuring that patients receive comprehensive care and support throughout their healthcare journey.

Key Responsibilities:

  • Facilitate care coordination and case management by connecting patients with essential services, including transportation to medical appointments, prescription assistance, and eligibility support for various benefits.
  • Guide patients through necessary paperwork and clarify clinic policies to enhance their understanding and access to available services.
  • Assist uninsured individuals in identifying potential healthcare payor sources, such as insurance options, Medicaid, Medicare, and other public assistance programs.
  • Deliver service support to patients and their families using trauma-informed and evidence-based methodologies.
  • Promote health education and disease prevention by linking patients to community resources and providing relevant information where needed.
  • Maintain accurate records and reports utilizing integrated health information systems to ensure accountability.
  • Establish and nurture relationships with community resources and contacts to enhance service delivery.
  • Perform additional duties as assigned to support the overall mission of the organization.


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