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Front Office Ambassador

2 months ago

Dubai, Dubai, United Arab Emirates Kerzner International Full time
About the Role

We are seeking a highly skilled and customer-focused Front Office Agent to join our team at Atlantis. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless check-in and check-out experience, and handling all cashiering transactions with accuracy and efficiency.

Key Responsibilities:

  • Provide personalized service to guests, responding to their requests and needs in a timely and professional manner.
  • Ensure all check-ins and check-outs are processed smoothly and efficiently, with a focus on attention to detail and accuracy.
  • Process all cashiering transactions, including room assignments, payments, and other financial transactions.
  • Collaborate with other departments to ensure seamless guest experiences and resolve any issues that may arise.

About You

We are looking for a highly motivated and customer-focused individual with a passion for delivering exceptional service. If you have a bachelor's degree in Hospitality Management or relevant experience in a similar role, we encourage you to apply. Familiarity with hotel reservation systems, such as Opera, is an asset. Fluency in multiple languages, including Russian, Arabic, Chinese, French, or German, is also an advantage.

What We Offer:

  • A dynamic and supportive work environment that encourages innovation and creativity.
  • Opportunities for professional growth and development in a luxury hospitality setting.
  • A competitive salary and benefits package.

How to Apply:

If you are a customer service superstar with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you