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Head Barista

2 months ago

Sharjah, Sharjah, United Arab Emirates AlMarsam - المرسم Full time

Job Summary:

We are seeking a highly skilled and experienced Head Barista to join our team at AlMarsam - المرسم. As a key member of our bar team, you will be responsible for managing the bar side of our shop, ensuring exceptional customer service, and maintaining the highest standards of quality and cleanliness.

Key Responsibilities:

  1. Bar Management: Oversee the daily operations of the bar, including inventory management, ordering supplies, and maintaining a clean and organized workspace.
  2. Customer Service: Provide exceptional customer service, ensuring that customers receive a high-quality experience and are satisfied with their orders.
  3. Team Leadership: Train and mentor junior baristas and other team members on bar procedures, customer service, and quality control.
  4. Inventory Control: Monitor and control inventory levels, ensuring that we have the necessary supplies to meet customer demand.
  5. Cost Control: Analyze and reduce waste, optimize inventory levels, and suggest cost-saving measures to improve profitability.
  6. Menu Management: Update menu items and prices as needed, ensuring that our offerings are competitive and appealing to customers.
  7. Quality Control: Maintain the highest standards of quality and cleanliness, ensuring that our products and services meet customer expectations.
  8. Adaptability: Be flexible and adaptable, responding to changing customer needs and preferences.
  9. Communication: Communicate effectively with team members, management, and customers, ensuring that everyone is informed and aligned.

Requirements:

  • Minimum 2 years of experience as a Head Barista or Barista Team Lead.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong leadership and team management skills.
  • Ability to analyze data and make informed decisions.
  • High school diploma or equivalent required.