Hotel Reservation Expert

3 days ago


Dubai, Dubai, United Arab Emirates Melia Hotels International S.A.(Meliá) Full time
Key Responsibilities

As a Reservations Agent, you will be responsible for:

  1. Responding to all reservations and general resort inquiries via email, fax, or phone calls.
  2. Entering confirmed reservations into WinHMS with accurate data and allocating rooms immediately.
  3. Ensuring a high level of product knowledge of the resort and local area.

You will also be expected to communicate guest feedback, complaints, and operational issues to your department head and maintain guest confidentiality at all times.



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