Sales Team Manager

3 weeks ago


Dubai, Dubai, United Arab Emirates Cartier Full time
Job Title: Team Leader

As a Team Leader at Cartier, you will be responsible for leading a team of Sales Associates to achieve sales targets and provide exceptional customer service.

Key Responsibilities:
  • Team Management: Lead and motivate a team of Sales Associates to achieve sales targets and provide excellent customer service.
  • Performance Management: Assess and manage performance against expectations, identifying areas for improvement and developing action plans to achieve sales targets.
  • Client Experience: Ensure that clients have a positive experience, with efficient sales floor management and a visible presence to support all team members.
  • Shift Coverage: Contribute to maximum shift coverage, including morning, evening, and weekend shifts, to ensure seamless customer service.
Floor Supervision:
  • Operations: Oversee daily operations, ensuring respect for Maison's policies, procedures, and guidelines.
  • Client Flow: Manage client flows, ensuring client experience, waiting time, and satisfaction meet Maison's standards.
  • Staff Flow: Responsible for staff flows, ensuring efficient and effective team management.
  • Role Model: Act as a role model, demonstrating sales leadership and supporting clients' interactions when required.

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