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Luxury Sales Assistant Manager
3 months ago
As a key player in our luxury sales team, you will be responsible for the strategic oversight and development of the luxury market segment. Your role will encompass various responsibilities aimed at enhancing our brand presence and driving sales growth.
Key Responsibilities- Market Development: Strategically manage and expand the luxury segment across diverse markets.
- Partnership Management: Establish and maintain relationships with leading luxury partners in essential source markets.
- Marketing Coordination: Oversee marketing investments and communications directed towards luxury partners.
- Market Engagement: Travel to significant markets to engage with luxury tour operators and agencies, providing training and representing our hotels at key luxury trade events.
- Consortia Strategies: Secure and manage inclusion in luxury consortia, developing effective strategies.
- Market Analysis: Monitor market trends within the luxury segment and adapt strategies accordingly.
- Revenue Maximization: Drive occupancy and average rate through innovative selling techniques tailored for the luxury segment and villas.
- Strategic Development: Create unique strategies to effectively target the luxury market.
- Relationship Building: Foster strong, secure, and productive business relationships with all entities within the luxury sales portfolio.
- Market Intelligence: Provide ongoing insights by monitoring business sources and segments.
- New Market Pursuit: Assist in identifying new market segments to secure sales and prepare proposals for consideration.
- Revenue Management: Ensure maximization of revenues and cost controls through proactive management.
- Competitive Analysis: Stay informed about competitors’ strengths and weaknesses, providing regular updates after visits to competitor properties.
- Lead Management: Maintain accurate records of all new and ongoing leads and accounts, including solicitation efforts.
- Client Engagement: Host and entertain clients during site visits and through invitations to relevant contacts.
- Correspondence Management: Ensure timely responses to all incoming inquiries, requests, and confirmations.
- Reporting: Establish weekly and monthly reports summarizing past activities, prospecting efforts, market trends, and competitor analysis.
- Sales Targets: Achieve key performance metrics from key accounts and markets through well-prepared action plans.
- Team Support: Provide assistance to colleagues in sales initiatives as needed.
Your experience and skills include:
- Valid UAE driver's license.
- A minimum of 3 years' experience in the luxury hospitality sector.
- Proficiency in English and Arabic; additional languages are advantageous.
- Exceptional customer service and leadership abilities.
- Strong interpersonal skills and market connections within the luxury sector.