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Phone Support Agent

1 week ago

Dubai, Dubai, United Arab Emirates Kerzner International Full time
Job Overview

We are currently seeking a highly skilled Phone Support Agent to join our team at One&Only Royal Mirage Resort in Dubai. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work under pressure in a fast-paced environment.

In this role, you will be responsible for handling all incoming and outgoing calls, providing exceptional customer service to guests, and resolving any issues that may arise.

Key Responsibilities:
  • Handle all incoming and outgoing calls in a professional and courteous manner.
  • Provide exceptional customer service to guests via phone.
  • Resolve guest issues and concerns in a timely and professional manner.