Chat Support Agent
3 weeks ago
As a Chat Support Agent, you will be the first point of contact for customers, providing prompt and professional support through live chat. Your role is essential in ensuring a seamless customer experience by responding to inquiries, resolving issues, and assisting with various service-related concerns.
Key Responsibilities:
- Respond to customer inquiries via chat in a timely and professional manner.
- Provide accurate information and resolve issues efficiently.
- Guide customers through troubleshooting steps and service processes.
- Maintain customer satisfaction by delivering clear and friendly communication.
- Escalate complex issues to the appropriate teams when necessary.
- Keep records of customer interactions and provide feedback for process improvements.
Qualifications:
- Previous experience in customer service, chat support, or a similar role.
- Excellent written communication skills with strong attention to detail.
- Ability to multitask and manage multiple chat conversations simultaneously.
- Problem-solving mindset with a customer-first approach.
- Proficiency in English (additional languages are a plus).
- Familiarity with CRM tools and live chat software is an advantage.
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Vietnamese Language Customer Support Agent
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Dubai, Dubai, United Arab Emirates TechNest support center FZ L.L.C Full timeRole OverviewThis is a full-time, on-site role for a Vietnamese Language Customer Support Agent. The position is located in Dubai, United Arab Emirates.About the JobThe day-to-day tasks include handling customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining effective communication channels.Duties:Answer customer...
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Support Agent
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Dubai, Dubai, United Arab Emirates TechNest support center FZ L.L.C Full timeJob DescriptionThis is a full-time, on-site role for a Technical Support specialist. The position is located in Dubai, United Arab Emirates.About the RoleThe day-to-day tasks include handling customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining effective communication channels.Responsibilities:Handle customer...
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Guest Experience Agent
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Dubai, Dubai, United Arab Emirates Deluxe Holiday Homes Full timeRoles and responsibilities As a Guest Support Agent at Deluxe Holiday Homes you will be responsible for maintaining positive relationships with property owners, ensuring their needs are met, and coordinating communication between owners and our team.Responsibilities: Answer to, record, forward and address all guest inquires (complains, requests,...
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Agent Support Specialist
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IT Service Desk Agent
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Dubai, Dubai, United Arab Emirates Ceenexglobal Full timeJoin to apply for the IT Service Desk Agent role at Ceenex Global LLCWe're Hiring: IT Service Desk AgentWe are looking for a skilled IT Service Desk Agent with a minimum of 5 years of experience to join our dynamic team in Dubai. The ideal candidate will be responsible for providing exceptional technical support and ensuring seamless operations within our IT...
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IT Support Specialist
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Reservations Sales Agent for Luxury Hotels
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Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full timeCareer OpportunitiesWe are seeking a talented Reservations Sales Agent to join our revenue and reservations team. In this role, you will be responsible for handling guest inquiries, negotiating rates, and providing exceptional customer service. If you have a passion for delivering unforgettable experiences and a desire to be part of a dynamic and inclusive...
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Real Estate Agent
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Dubai, Dubai, United Arab Emirates Sebchem Arabia Properties Full timeReporting To : Senior Technical Account ManagerJob Type : Part timeThe RoleMinerva's Technical Support team aims to deliver a world-class support experience, ensuring that partners are able to teach effectively and with minimal disruption on Forum, Minerva's full active learning platform. Support is provided during and outside of class, including assisting...
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Medical Support Agent
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Dubai, Dubai, United Arab Emirates Attraxia Polyclinic Full timeMedical Support Agent Job SummaryWe are seeking a Medical Support Agent to join our team at Attraxia Polyclinic. In this role, you will be responsible for managing inbound and outbound calls, handling patient inquiries, and converting leads into appointments.ResponsibilitiesAnswer patient calls regarding clinic services, appointments, and general...
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Call Centre Agent
3 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeAs a Call Centre Agent, you will be responsible for providing excellent customer service to our clients through telephone, email, and chat support. You will act as the first point of contact for customers and will assist in resolving any inquiries, concerns, or issues that they may have.Key Responsibilities:Handle inbound and outbound calls from customers in...
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Call Centre Agent
2 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeAs a Call Centre Agent, you will be responsible for providing excellent customer service to our clients through telephone, email, and chat support. You will act as the first point of contact for customers and will assist in resolving any inquiries, concerns, or issues that they may have.Key Responsibilities:1. Handle inbound and outbound calls from customers...
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Technical Help Desk Agent
3 days ago
Dubai, Dubai, United Arab Emirates Ceenexglobal Full timeAbout UsCeenex Global LLC is a leading provider of IT services and consulting solutions. We are looking for a skilled IT Service Desk Agent to join our team in Dubai.Job DescriptionThe ideal candidate will be responsible for providing exceptional technical support and ensuring seamless operations within our IT infrastructure. This includes:">Providing...
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Customer Support Officer
6 days ago
Dubai, Dubai, United Arab Emirates FxPro Full timeCustomer Support Officer (Persian Speaker)Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member...
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Customer Support Officer
1 day ago
Dubai, Dubai, United Arab Emirates FxPro Full timeCustomer Support Officer (Persian Speaker) Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team...
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Customer Service Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates Star Services LLC Full timeCustomer ServiceAgent Salary 4.5k to 5.5k (basedon exp) Working Hours 8:30 AM to 5:30PM Weekly Off Sunday Worklocation DWC Freezone Jebel Ali Dubai ArabicSpeakers preferred Position: Customer Service AgentCompany Overview: Star Services LLC isa leading provider of highquality services in the industry. Wespecialize in providing topnotch customer service...
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Core Agent
7 days ago
Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full timeRoles and responsibilities The Core Agent is responsible for providing general information about the hotel and assisting callers.Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.Processes reservations from the sales office, other hotel departments, and travel agents.Knows the type of rooms available as...
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Dubai, Dubai, United Arab Emirates TechNest support center FZ L.L.C Full timeCustomer Support Vietnamese Speaking Relocation from Ho Chi Minh to DubaiThis is a full-time, on-site role for a Customer Support Vietnamese Speaking agent. The position is located in Dubai, United Arab Emirates. The day-to-day tasks include handling customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining effective...
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Dubai, Dubai, United Arab Emirates TechNest support center FZ L.L.C Full timeCustomer Support Vietnamese Speaking Relocation from Ho Chi Minh to Dubai This is a full-time, on-site role for a Customer Support Vietnamese Speaking agent. The position is located in Dubai, United Arab Emirates. The day-to-day tasks include handling customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining effective...
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Account Support Specialist
6 days ago
Dubai, Dubai, United Arab Emirates FxPro Full timeJob SummaryWe are seeking a skilled Customer Support Officer to join our expanding international team. As a key member, you will provide comprehensive client support through various channels and maintain high-value client relationships.Respond to client inquiries via chat, email, and phoneManage account verification and funding processesGather and report...