Customer Experience Champion

7 days ago


Dubai, Dubai, United Arab Emirates Kerzner International Full time

We are seeking a Customer Experience Champion to lead our front-of-house team at En Fuego. As a Luxury Hotel Reception Leader, you will be responsible for creating lasting impressions through warm and welcoming interactions with our discerning guests.

Key responsibilities will include managing the reception area, coordinating with colleagues to provide seamless service delivery, and actively promoting our resort's services and amenities. You will also be expected to collaborate with our restaurant management team to communicate special requests and needs of guests.

A successful candidate will have a minimum of 2-3 years' experience in a similar leadership position within a luxury hotel or resort. They will also possess excellent communication and interpersonal skills, with the ability to positively interact with colleagues and guests alike.

If you are a charismatic and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity to join our dynamic team.



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