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Customer Experience Consultant

1 week ago

Dubai, Dubai, United Arab Emirates Anantara Full time
Customer Experience Consultant

Anantara is looking for a highly motivated and results-driven Customer Experience Consultant to join our team. In this role, you will be responsible for ensuring that our customers receive exceptional service and support throughout their membership journey.

You will work closely with the gym management team to develop and implement effective customer service strategies, and be responsible for meeting or exceeding customer satisfaction targets.

Key Responsibilities:

  • Provide exceptional service and support to customers throughout their membership journey
  • Develop and execute targeted customer engagement campaigns to improve customer satisfaction
  • Work closely with the gym management team to develop and implement effective customer service strategies
  • Meet or exceed customer satisfaction targets through effective customer engagement and support

Requirements:

  • At least 1 year of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Knowledge of customer service principles and practices