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Sales Support Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Sundus Full time
Job Overview

As a Presales Officer at Sundus, you will play a pivotal role in the sales process by offering expert guidance and support during the presales phase. Your technical acumen and understanding of customer needs will be essential in shaping successful sales strategies.

Key Responsibilities
  • Consultative Support: Deliver consultative assistance and technical knowledge throughout the presales journey.
  • Customer Needs Assessment: Identify and clarify the current and future business objectives of clients, along with their technical requirements.
  • Sales Collaboration: Provide technical and commercial advice to the sales team, ensuring they have the necessary direction and insights.
  • Proposal Development: Create compelling proposals tailored to customer requirements, focusing on products such as MPLS, Internet Connectivity, M2M, and IPTV services.
  • Competitive Analysis: Evaluate potential solutions from Etisalat against competitors, considering factors like pricing, quality, and performance, and prepare persuasive arguments for customer negotiations.
  • Cost Assessment: Analyze the price, performance, and quality of each solution, along with its overall cost of ownership.
  • Industry Expertise: Leverage your experience in the ICT and Telco sectors, particularly in solution design, to enhance the presales process.

This role is ideal for individuals who are passionate about technology and possess a strong ability to communicate complex solutions effectively.