Front Desk Receptionist

6 days ago


Dubai, Dubai, United Arab Emirates BinHendi Full time

Becoming a Front Desk Receptionist at BinHendi, situated within the vibrant Dubai Mall setting, presents a chance to engage in meaningful interactions with esteemed patrons.

Your duties will revolve around providing exceptional service by greeting guests warmly, checking them in efficiently, and responding promptly to any concerns that may arise during their stay.

By embodying a high level of professionalism, courtesy, and discretion, you can ensure our guests enjoy their time spent with us, developing long-lasting impressions that contribute to our reputation.

Prior experience working in a related field, particularly within a reputable hospitality setting, is crucial for this position.

  • Previous work experience as a Receptionist / Hostess or Head Waitress
  • Familiarity with health and safety regulations
  • Experience in managing reservations
  • Demonstrable customer-service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area

Key responsibilities involve:

  • Welcoming guests, taking down details and assigning tables, providing menus, and catering to their needs throughout their stay
  • Assisting with daily administrative tasks, such as managing reservations, maintaining records, and adhering to company policies
  • Providing top-notch customer service and addressing guest inquiries or complaints professionally
  • Collaborating closely with colleagues to maintain a pleasant environment for all visitors


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