Front Desk Receptionist

3 weeks ago


Dubai, Dubai, United Arab Emirates Windsor Medical Center Full time

About Us: Windsor Holistic Clinics is dedicated to providing comprehensive and integrative healthcare services to our community. We pride ourselves on offering a serene and supportive environment for both our patients and our staff. We are looking for a motivated and professional Receptionist to join our dynamic team.

Job Description:

We are seeking an experienced Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As the first point of contact for our clinic, you will play a crucial role in ensuring a positive experience for our patients and visitors.

Key Responsibilities:

  1. Greet and welcome patients and visitors with a warm and friendly demeanor.
  2. Manage the check-in and check-out process for patients, including verifying and updating personal and insurance information.
  3. Schedule and confirm appointments, ensuring efficient use of clinic resources.
  4. Answer and direct phone calls, handling inquiries and providing information as needed.
  5. Maintain patient records and ensure confidentiality and security of information.
  6. Assist with administrative tasks such as data entry, filing, and managing correspondence.
  7. Coordinate with medical staff and other departments to ensure smooth clinic operations.
  8. Handle billing and payments, including processing insurance claims.

Requirements:

  1. 1-2 years of experience as a Receptionist or in a similar role, preferably in a healthcare setting.
  2. High school diploma or equivalent; additional certification in Office Management is a plus.
  3. Proficiency in Microsoft Office Suite and familiarity with electronic health record (EHR) systems.
  4. Excellent verbal and written communication skills.
  5. Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  6. Professional appearance and demeanor.
  7. Ability to maintain confidentiality and handle sensitive information with discretion.
  8. Friendly, patient-oriented, and empathetic personality.

What We Offer:

  1. Competitive salary based on experience.
  2. Comprehensive benefits package, including health insurance, paid time off, and retirement plans.
  3. Opportunities for professional development and career growth.
  4. A supportive and collaborative work environment.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role. Please send your application to with the subject line "Receptionist Application – Your Name".

Windsor Clinics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

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