Current jobs related to Guest Services Representative - Dubai, Dubai - KAY Hospitality

  • Guest Service Representative

    5 days ago

    Dubai, Dubai, United Arab Emirates Jobs For Humanity Full time

    At Jobs For Humanity, we strive to deliver exceptional customer experiences. As a Guest Service Representative, you will play a vital role in creating a welcoming environment for our guests. Your primary responsibility will be to ensure guest satisfaction through prompt and efficient handling of reservations, inquiries, and issues.Job RequirementsProven...

  • Guest Services Representative

    21 hours ago

    Dubai, Dubai, United Arab Emirates Kerzner International Full time

    At Atlantis, Dubai we pride ourselves on delivering exceptional customer service to our guests. As a Guest Services Representative, you will play a key role in ensuring that all guests receive a warm and personalized welcome.Key responsibilities will include assisting guests with check-in and check-out, answering queries and resolving any issues that may...

  • Guest Services Representative

    5 days ago

    Dubai, Dubai, United Arab Emirates Rotana Hotels Full time

    We are currently looking for a Guest Services Representative to join our Front Office team at Rotana Hotels. In this role, you will be responsible for handling every phone call with importance, providing professional and customer-focused responses to our guests.The key responsibilities of this position include:Receiving each guest call in a professional and...

  • VIP Guest Services Representative

    5 days ago

    Dubai, Dubai, United Arab Emirates Gulf Air Group Full time

    Gulf Air Group seeks an experienced VIP Guest Services Representative to provide exceptional customer service to VVIP, VIP, and CIP travelers on Gulf Air. This role requires strong organizational skills and attention to detail to ensure seamless customer experiences.Key Responsibilities:Coordinate with Catering teams, Cargo, Airport Managers, Area Managers,...

  • Guest Services Representative

    3 hours ago

    Dubai, Dubai, United Arab Emirates Rotana Hotels Full time

    We are seeking a highly organized and detail-oriented individual to join our Front Office team as a Concierge Associate. This role involves providing exceptional customer service and ensuring that every guest has a memorable experience.Key ResponsibilitiesThe successful candidate will be responsible for:Providing professional and friendly service to guests,...

  • Guest Service Representative

    5 days ago

    Dubai, Dubai, United Arab Emirates Anantara Full time

    The primary responsibility of a Guest Service Agent is to provide exceptional services in a courteous manner. You are accountable for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.You will handle all guest enquiries, requests and...

  • Guest Service Representative

    5 days ago

    Dubai, Dubai, United Arab Emirates ADAGIO Full time

    Job DescriptionWe are seeking a Guest Service Agent to provide exceptional experiences for our guests. This role involves managing all activities relevant to the Front Desk, including reception, check-in and check-out, cashiering, foreign exchange, and assisting guests with inquiries.

  • Guest Services Agent

    3 days ago

    Dubai, Dubai, United Arab Emirates Minor International Full time

    The Guest Service Agent is a key representative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. He/she must have a friendly outgoing personality and genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider,...

  • Guest Services Agent

    4 days ago

    Dubai, Dubai, United Arab Emirates Oaks Hotels Full time

    The Guest Service Agent is a key representative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. He / she must have a friendly, outgoing personality and genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider,...

  • Guest Services Agent

    6 days ago

    Dubai, Dubai, United Arab Emirates Oaks Hotels Full time

    The Guest Service Agent is a key representative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. He / she must have a friendly, outgoing personality and genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider,...

  • Guest Services Representative

    11 hours ago

    Dubai, Dubai, United Arab Emirates Tiger Group Full time

    Role OverviewWe are seeking a Customer Experience Associate to join our team at Tiger Group. In this role, you will be responsible for providing exceptional customer service to our guests and homeowners, ensuring their experiences are seamless and enjoyable.Key ResponsibilitiesRespond to inbound and outbound calls, emails, and online messages in a timely and...

  • Guest Service Ambassador

    2 days ago

    Dubai, Dubai, United Arab Emirates Avani Full time

    As a key representative of Avani, the Guest Service Agent plays a vital role in ensuring that all guests enjoy a positive and memorable experience.Key ResponsibilitiesAnticipate guest needs and handle inquiries in a helpful and attentive mannerTake personal responsibility for ensuring that all issues pertaining to guest satisfaction are metBe proactive and...

  • Guest Services Representative

    5 days ago

    Dubai, Dubai, United Arab Emirates Minor Hotels Full time

    About Minor HotelsMinor Hotels is a leading hospitality management company with a diverse portfolio of brands, including Anantara, Avani, and Oaks. Our properties offer a range of unique and authentic experiences for our guests, from relaxation and recreation to adventure and exploration.Job DescriptionWe are seeking a highly skilled Reservations Agent to...

  • Guest Services Representative

    3 days ago

    Dubai, Dubai, United Arab Emirates Chelsea Plaza Hotel Full time

    About the RoleThe Front Desk Receptionist is responsible for providing exceptional guest service, ensuring efficient check-in and check-out processes, and maintaining accurate records.Key Responsibilities:Manage online and phone reservations, verifying guest information and processing payments.Maintain updated records of bookings and payments.Liaise with...

  • Guest Service Agent

    3 days ago

    Dubai, Dubai, United Arab Emirates Avani Full time

    As a Guest Relations Agent, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues...

  • Guest Service Agent

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Minor International Full time

    As a Guest Relations Agent you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand and as such you will need to anticipate guest needs and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining...

  • Customer Service Representative

    4 days ago

    Dubai, Dubai, United Arab Emirates Dubai Job Full time

    Job OverviewThe Dubai Job is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling guest calls, requests, and concerns in a professional and courteous manner.Key ResponsibilitiesAnswer and process all guest calls, requests, and questionsOperate telephone switchboard...

  • Guest Services Agent

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Minor International Full time

    The Guest Service Agent is a keyrepresentative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to ourguests.  He/she must have a friendly outgoing personalityand genuinely interested in meeting and serving new guests from allover the world.  The position necessitates being aninformation provider...

  • Hotel Guest Service Representative

    2 days ago

    Dubai, Dubai, United Arab Emirates Apt Resources Full time

    Apt Resources seeks a highly skilled and customer-focused Russian-speaking Guest Service Agent to join the Recreation department at a luxurious hotel.Key ResponsibilitiesWelcome guests and provide them with information about the hotel's recreational facilities and services.Assist guests with reservations, inquiries about activities, and offer personalized...

  • Hospitality Service Representative

    7 days ago

    Dubai, Dubai, United Arab Emirates The First Group Full time

    The First Collection is a boutique hotel brand that prides itself on offering unique and immersive experiences to its guests. As a member of our Food and Beverage team, you will play a critical role in ensuring that every guest feels welcome and valued.Key ResponsibilitiesAct as the first point of contact for guests, warmly welcoming them and confirming...

Guest Services Representative

1 week ago

Dubai, Dubai, United Arab Emirates KAY Hospitality Full time

KAY Hospitality is seeking a Hotel Front Desk Representative to join our team. In this role, you will be responsible for providing exceptional guest service, ensuring a positive experience from check-in to check-out.

Responsibilities:

· Welcome and assist guests, responding to their needs and resolving any issues promptly.

· Maintain a tidy and organized front desk area with all necessary supplies and materials.

· Manage incoming calls, taking messages and redirecting as needed.

· Process and distribute mail, packages, and other correspondence.

· Prepare and send outgoing mail, including drafting correspondence and securing parcels.

· Coordinate email communications, checking, sorting, and forwarding emails as required.

· Oversee office expenses and costs.

Requirements and Skills:

· Proven experience as a front desk representative, agent, or relevant position.

· Strong communication and interpersonal skills.

· Ability to work effectively in a fast-paced environment.

· Familiarity with Microsoft Office applications.

· High School diploma; additional qualifications are an asset.