Guest Services Representative
7 days ago
We are currently looking for a Guest Services Representative to join our Front Office team at Rotana Hotels. In this role, you will be responsible for handling every phone call with importance, providing professional and customer-focused responses to our guests.
The key responsibilities of this position include:
- Receiving each guest call in a professional and friendly manner
- Maintaining effective communication with all related departments to ensure smooth service delivery
- Handling every query in a polite and courteous manner and exceeding guest expectations
- Maintaining an up-to-date knowledge of the hotel and local services
- Completing management's long distance call vouchers and recording them on the traffic sheet
- Maintaining the guest wake-up call sheet and delivering calls accordingly on time and to the established standard
- Ensuring the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
- Taking messages for guests and management as per the required standard
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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Guest Services Representative
2 days ago
Dubai, Dubai, United Arab Emirates RTC1 Recruitment Services Full timeKey ResponsibilitiesThe Guest Services Representative will be responsible for ensuring that our guests have an outstanding experience at our restaurant. Key responsibilities include:Welcome and assist guests in a professional mannerManage reservations and seating arrangements to optimize guest flowCollaborate with the kitchen and service teams to ensure...
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Guest Service Representative
7 days ago
Dubai, Dubai, United Arab Emirates Jobs For Humanity Full timeAt Jobs For Humanity, we strive to deliver exceptional customer experiences. As a Guest Service Representative, you will play a vital role in creating a welcoming environment for our guests. Your primary responsibility will be to ensure guest satisfaction through prompt and efficient handling of reservations, inquiries, and issues.Job RequirementsProven...
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Guest Services Representative
3 days ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timeAt Atlantis, Dubai we pride ourselves on delivering exceptional customer service to our guests. As a Guest Services Representative, you will play a key role in ensuring that all guests receive a warm and personalized welcome.Key responsibilities will include assisting guests with check-in and check-out, answering queries and resolving any issues that may...
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Friendly Guest Services Representative
13 hours ago
Dubai, Dubai, United Arab Emirates Apt Resources Full timeApt Resources is hiring a Guest Services Representative to work at a luxurious Hotel. This role involves interacting with guests, responding to inquiries, and resolving any issues that may arise during their stay.Key AccountabilitiesRespond to guest inquiries and resolve any issues promptly and professionallyProvide information and directions to guests, both...
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VIP Guest Services Representative
7 days ago
Dubai, Dubai, United Arab Emirates Gulf Air Group Full timeGulf Air Group seeks an experienced VIP Guest Services Representative to provide exceptional customer service to VVIP, VIP, and CIP travelers on Gulf Air. This role requires strong organizational skills and attention to detail to ensure seamless customer experiences.Key Responsibilities:Coordinate with Catering teams, Cargo, Airport Managers, Area Managers,...
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Guest Services Representative
14 hours ago
Dubai, Dubai, United Arab Emirates Rotana Hotels Full timeWe are currently seeking a highly skilled and organized individual to join our Front Office team as a Customer Service Associate. This exciting opportunity allows you to work in a dynamic environment, interacting with guests and colleagues alike, and contributing to the overall success of our hotel.As a Customer Service Associate, you will play a critical...
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Guest Services Representative
2 days ago
Dubai, Dubai, United Arab Emirates Rotana Hotels Full timeWe are seeking a highly organized and detail-oriented individual to join our Front Office team as a Concierge Associate. This role involves providing exceptional customer service and ensuring that every guest has a memorable experience.Key ResponsibilitiesThe successful candidate will be responsible for:Providing professional and friendly service to guests,...
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Guest Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates Anantara Full timeThe primary responsibility of a Guest Service Agent is to provide exceptional services in a courteous manner. You are accountable for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.You will handle all guest enquiries, requests and...
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Guest Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates ADAGIO Full timeJob DescriptionWe are seeking a Guest Service Agent to provide exceptional experiences for our guests. This role involves managing all activities relevant to the Front Desk, including reception, check-in and check-out, cashiering, foreign exchange, and assisting guests with inquiries.
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Guest Services Agent
6 days ago
Dubai, Dubai, United Arab Emirates Minor International Full timeThe Guest Service Agent is a key representative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. He/she must have a friendly outgoing personality and genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider,...
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Guest Services Agent
1 week ago
Dubai, Dubai, United Arab Emirates Oaks Hotels Full timeThe Guest Service Agent is a key representative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. He / she must have a friendly, outgoing personality and genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider,...
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Guest Services Agent
7 days ago
Dubai, Dubai, United Arab Emirates Oaks Hotels Full timeThe Guest Service Agent is a key representative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. He / she must have a friendly, outgoing personality and genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider,...
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Guest Services Representative
3 days ago
Dubai, Dubai, United Arab Emirates Tiger Group Full timeRole OverviewWe are seeking a Customer Experience Associate to join our team at Tiger Group. In this role, you will be responsible for providing exceptional customer service to our guests and homeowners, ensuring their experiences are seamless and enjoyable.Key ResponsibilitiesRespond to inbound and outbound calls, emails, and online messages in a timely and...
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Guest Service Ambassador
5 days ago
Dubai, Dubai, United Arab Emirates Avani Full timeAs a key representative of Avani, the Guest Service Agent plays a vital role in ensuring that all guests enjoy a positive and memorable experience.Key ResponsibilitiesAnticipate guest needs and handle inquiries in a helpful and attentive mannerTake personal responsibility for ensuring that all issues pertaining to guest satisfaction are metBe proactive and...
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High-End Guest Service Representative
2 days ago
Dubai, Dubai, United Arab Emirates Four Seasons Hotels And Resorts Full timeWelcome to Four Seasons Hotel DIFCOur boutique-style sanctuary in the prestigious Dubai International Finance Centre offers a unique blend of style, art, and luxury. As a High-End Guest Service Representative, you will be part of a team that exceeds expectations in the ultra-competitive Dubai market.Job DescriptionYou will provide exceptional guest service...
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Guest Services Representative
1 week ago
Dubai, Dubai, United Arab Emirates Minor Hotels Full timeAbout Minor HotelsMinor Hotels is a leading hospitality management company with a diverse portfolio of brands, including Anantara, Avani, and Oaks. Our properties offer a range of unique and authentic experiences for our guests, from relaxation and recreation to adventure and exploration.Job DescriptionWe are seeking a highly skilled Reservations Agent to...
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Guest Services Representative
5 days ago
Dubai, Dubai, United Arab Emirates Chelsea Plaza Hotel Full timeAbout the RoleThe Front Desk Receptionist is responsible for providing exceptional guest service, ensuring efficient check-in and check-out processes, and maintaining accurate records.Key Responsibilities:Manage online and phone reservations, verifying guest information and processing payments.Maintain updated records of bookings and payments.Liaise with...
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Guest Services Representative
13 hours ago
Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full timeWe are seeking a highly motivated and organized individual to join our Reservations Team as a Customer Experience Coordinator. The successful candidate will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of the Reservations Department.About the RoleThis is a fantastic opportunity to join our dynamic team and...
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Guest Services Representative
2 days ago
Dubai, Dubai, United Arab Emirates Solutions Leisure Group Full timeCompany Overview:Solutions Leisure Group is a leading provider of leisure experiences, dedicated to delivering exceptional customer service and memorable moments.Job Description:The Front Desk Associate plays a vital role in creating a positive first impression for our guests. As part of our front desk team, you will be responsible for managing reservations,...
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Customer Service Representative
4 hours ago
Dubai, Dubai, United Arab Emirates Farnek Full timeAbout This RoleFarnek is looking for a talented Customer Service Representative to join our front desk team. As a key representative of our company, you will be responsible for delivering exceptional customer experiences to our guests. Key Responsibilities: Ensuring a warm welcome and recognition for all guests, adhering to hotel service standards.Responding...