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Delivery Support Associate
2 months ago
- Loading and Unloading Operations: Safely load and unload company products from delivery vehicles, adhering to established protocols and procedures.
- Driver Support: Assist drivers in navigating to delivery locations, ensuring timely and efficient delivery of products.
- Documentation and Reporting: Maintain accurate records of deliveries, including any issues or concerns, and submit reports to senior staff as required.
- Customer Communication: Effectively communicate with clients and customers to resolve any complaints or concerns, providing excellent customer service.
- Logistics Coordination: Liaise with the main office or warehouse logistics team to notify drivers of any changes to daily routes or schedules.
- Shift End Procedures: Assist with the unloading of the delivery vehicle at the end of each shift, ensuring all products are accounted for and stored properly.
- Client Acknowledgement: Obtain clients' and customers' signatures as an acknowledgment of having received the delivered products.
- Safety Protocols: Ensure adherence to all safety policies and procedures, maintaining a safe working environment for all staff and customers.