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Technical Support Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Intertec Systems Full time
Technical Helpdesk / Servicedesk Engineer

Job Type: Permanent

Job Role: Technical

Job Location: Dubai

Job Description:

We are seeking a skilled Technical Helpdesk / Servicedesk Engineer to join our team at Intertec Systems. As a key member of our IT department, you will be responsible for providing first-level support to our end-users, resolving technical issues, and ensuring seamless service delivery.

Key Responsibilities:

  • Process and resolve end-user support calls in a timely and efficient manner.
  • Collaborate with IT Support staff to resolve complex technical issues.
  • Log and track calls and requests in our Service Desk System.
  • Communicate effectively with users regarding technical issues and resolutions.
  • Stay up-to-date with new technology rollouts and improve skills accordingly.

Requirements:

  • Name
  • Current Location
  • Current CTC
  • Attach Resume (only in doc, docx or pdf format less than 1MB)

Why Join Us:

At Intertec Systems, we offer a dynamic and challenging work environment that fosters growth and development. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.