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Client Relations Coordinator

2 months ago

Dubai, Dubai, United Arab Emirates Mira Search Full time

We are seeking a skilled professional to join our team at Mira Search as a Client Relations Receptionist. This role is responsible for creating a welcoming and professional environment for our high-level clients, handling client communications, and ensuring that all interactions meet our company's high standards of service.

Key Responsibilities:
  • Client Welcome and Greeting: Warmly welcome high-profile clients and visitors, ensuring a professional and exceptional first impression.
  • Schedule Management: Coordinate and manage schedules, ensuring timely and seamless appointments and meetings for clients and executives.
  • Client Communication: Handle phone calls, emails, and correspondence with high-level clients, providing accurate information and exceptional customer service.
  • Reception Area Maintenance: Ensure the reception area is always neat, professional, and reflective of the company's standards.
  • Client Request Fulfillment: Address and fulfill client requests promptly, coordinating with other departments as necessary.
  • Confidential Information Management: Manage sensitive client information with the utmost discretion and confidentiality.
  • Administrative Support: Provide administrative support to senior management and other departments as needed.
Requirements:
  • Language Proficiency: Proficiency in English (spoken and written); proficiency in one of the European languages (German, French, etc.) is required; additional languages will be a plus.
  • Customer Service Experience: Prior experience in customer service, hospitality, or aviation.
  • Interpersonal Skills: Exceptional interpersonal and communication skills.
  • Teamwork: Ability to work effectively in a team environment.
  • Cultural Sensitivity: Sensitivity to diverse cultures and backgrounds.
  • Passenger Interaction: Ability to interact respectfully with passengers from various countries and cultures.
Benefits:
  • International Work Culture: An international, innovative, and collaborative work culture.
  • Comprehensive Benefits: Comprehensive benefits, including medical insurance.
  • Official Employment Status: Official UAE employment status.
  • Stable Salary: Stable AED salary.
  • Flexible Schedule: Flexible schedule, including weekends, holidays, and irregular hours.