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Front Desk Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Nextcare Full time
Job Overview
As a Front Desk Coordinator at Nextcare, you will play a vital role in creating a welcoming environment for clients, visitors, and employees. This involves managing front desk activities, handling phone calls, assisting with office administration, and supporting the Facilities team.

Your key responsibilities include:
  1. Calls: Receive all telephone calls promptly, accurately, professionally, and courteously, directing and/or recording and relaying messages as necessary.
  2. Visitors: Welcome visitors cordially, direct them to relevant offices, and provide excellent service, ensuring questions are answered and needs met.
  3. Understand and operate telecommunication equipment and console operations according to guidelines.
  4. Maintain knowledge of current regulations and services frequently used by the organization.
  5. Update company contact lists and extension lists in coordination with IT.
  6. Prepare and process outgoing mail, ensuring accurate sorting and distribution.
  7. Maintain proper records of documents received and delivered.
  8. Maintain confidentiality of organization's fiscal and personnel-related information.
  9. Organize and manage the reception area to ensure a tidy and professional appearance.
  10. Arrange meetings and Webex sessions, managing meeting room and Webex calendars accordingly.
  11. Report any security or safety issues promptly.
  12. Assist with clerical tasks, including filing, proofreading, and maintenance of service logs and data entry.
  13. Exhibit genuine concern for colleagues, conducting oneself appropriately and professionally.
  14. Develop and maintain comprehensive knowledge of administration resources; maintain stock of office stationery for the reception and track supplies.
  15. Apply safety and hygiene precautionary measures, maintaining a healthy work environment.
  16. Assist with ad hoc requests and administrative tasks from various departments.
  17. Monthly Reporting: Compile and submit monthly reports detailing reception activities, visitor logs, mail and package volume, and significant issues or improvements made to reception operations.