Current jobs related to Customer Service Manager - Dubai, Dubai - Talent Pal
-
Service Delivery Manager Customer Service
3 weeks ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeKey Responsibilities:As a Service Delivery Manager Customer Service at PrecisionHire Solutions, you will be responsible for planning and implementing contingency and service recovery plans to ensure high levels of safety performance. You will also ensure sufficient staff and support facilities are available for shifts, in cooperation with central allocations...
-
Customer Service Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey Responsibilities:Deliver exceptional customer service and ensure a positive guest experience.Lead and manage the Guest Relations department, ensuring all service standards are met.Handle guest concerns and respond promptly, logging and notifying relevant teams.Conduct regular departmental meetings to discuss goals and progress.Manage the departmental...
-
Customer Service Quality Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates LANDMARK Group Full timeKey Responsibilities:As a Customer Service Quality Manager at LANDMARK Group, you will be responsible for driving quality assurance and monitoring in a call center environment. Your focus will be on increasing productivity targets through driving retail KPIs and operation basics. You will work effectively with call center teams, supervisors, and managers to...
-
Customer Service Representative
1 month ago
Dubai, Dubai, United Arab Emirates Star Services LLC Full timeJob Title: Customer Service AgentAt Star Services LLC, we are seeking a highly skilled and motivated Customer Service Agent to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Provide timely and effective support to...
-
Customer Service Operations Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeJob DescriptionThe Customer Service Manager is responsible for overseeing the Customer Service Representative Team and ensuring timely and accurate order processing and responding. This role involves managing and tracking approved customer requests for quotes, orders, and billing, as well as working closely with Customer Support Operations and Program...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates IIQAFGROUP Full timeKey ResponsibilitiesWe are seeking a highly motivated and talented individual to fill the role of Customer Service Representative. As a Customer Service Representative, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for handling incoming and outgoing calls, addressing customer...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Sharaf DG LLC Full timeJob Summary:As a Customer Care Executive at Sharaf DG LLC, you will play a vital role in ensuring seamless issue resolution and accurate documentation for our customer care teams. Your administrative support will be instrumental in managing customer inquiries and resolving issues to ensure customer satisfaction within the agreed TAT.Key Responsibilities:1....
-
Customer Service Liaison
3 weeks ago
Dubai, Dubai, United Arab Emirates Oil and Gas Job Search Ltd Full timeKey Responsibilities:Customer Service: Respond to customer inquiries, process purchase orders, and expedite orders within the Customer Service group.Liaison Role: Act as a liaison with customers to resolve discrepancies and issues, proactively manage customer expectations, and ensure customer satisfaction from RFQ to invoice.Compliance and Coordination:...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeKey Responsibilities:• Answer inbound calls promptly and professionally, addressing customer inquiries, concerns, and requests with accuracy and empathy.• Make outbound calls to follow up on customer inquiries, resolve issues, or provide additional information as needed.• Provide accurate and timely information to customers regarding products,...
-
Customer Service Liaison
3 weeks ago
Dubai, Dubai, United Arab Emirates IIQAFGROUP Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at IIQAFGROUP. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesProvide timely and effective responses to customer inquiries.Communicate with customers through...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Padra Medical Center Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Padra Medical Center. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through outbound calls and customer engagement.Key Responsibilities:Outbound Calls: Make outbound calls to...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates IIQAFGROUP Full timeCustomer Advisor RoleWe are seeking a highly motivated and customer-centric individual to fill the position of Customer Advisor. As a Customer Advisor, you will be the primary point of contact for our customers, providing them with excellent service and support. This role requires exceptional communication skills, problem-solving abilities, and a passion for...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeJob Title: Social Media ModeratorJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Talent Pal. As a Social Media Moderator, you will be responsible for handling customer feedback and complaints in a timely and controlled manner, ensuring a balanced and appropriate approach that enhances the customer...
-
Customer Service Liaison
1 month ago
Dubai, Dubai, United Arab Emirates Caliberly Full timeCustomer Service RepresentativeAt Caliberly, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Client Communication:...
-
Customer Service Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeCustomer Service SpecialistThe RoleRole Description: As a Customer Service Specialist, you will contribute to the success of our clients and customers in the UAE by handling frontline and backline activities to merchandise orders to key customers in a fast-paced direct customer delivery environment. You will analyze situations accurately and take effective...
-
Customer Service Associate
1 month ago
Dubai, Dubai, United Arab Emirates Caliberly Full timeCustomer Service RepresentativeWe are seeking a proactive and customer-focused individual to excel in our dynamic banking and fintech industry. This role is ideal for freshers or candidates with up to 1 year of experience who are eager to start their career in customer service.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Star Services LLC Full timeCustomer Service RoleAt Star Services LLC, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service and be able to effectively communicate with customers to resolve issues and provide excellent service.ResponsibilitiesProcess customer transactions, including receipts and...
-
Customer Service Lead
5 days ago
Dubai, Dubai, United Arab Emirates Emerson Full timeAbout EmersonWe are a leading global technology and engineering company that brings innovation to life by leveraging our expertise in automation, electrical solutions, and industrial applications.Job DescriptionJob Summary:The Customer Service Manager will oversee the development and implementation of customer service strategies, drive performance metrics,...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey Responsibilities:Develop strong relationships with colleagues and management staffProvide exceptional customer serviceWork effectively as part of a teamFocus on guest needs and remain calm under pressurePromote positive relations with all guests and patronsExercise good judgment with difficult guestsQualifications:Post-secondary education or relevant...
-
Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Star Services LLC Full timeJob Title: Customer Service AgentAt Star Services LLC, we are seeking a highly skilled and detail-oriented Customer Service Agent to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Process customer transactions, including receipts and...
Customer Service Manager
2 months ago
The Customer Service Manager is responsible for overseeing the Customer Service Representative Team and ensuring timely and accurate order processing and responding. This role requires strong leadership and communication skills, as well as the ability to manage and track approved customer requests for quotes, orders, and billing.
Key Responsibilities- Ensure the team processes internal and external customer purchase orders and requests in a timely manner
- Review customer orders, EDI web portal-based email, for accuracy
- Take an active role in identifying and resolving any order issues
- Understand all aspects of the Order Management process
- Provide Order Processors with training and guidance; assist coworkers with resolutions of issues on orders
- Develop and maintain existing and new processes/procedures
- Partner with Sales Operations, Quality & Finance to streamline interconnected processes impacting Order Management
- Maintain the company's order processing manual
- Review daily order deck to ensure order accuracy
- Monitor Order Processing productivity and SOM activity through Order Management
- Ensure the team can effectively resolve customer issues/concerns
- Respond to customer escalated inquiries and requests
- Develop and maintain excellent relationships with customers, both internal and external
- Manage customer backlog orders and customer billing process
- Maintain working knowledge of M3 and SAP products and order processes
- Perform other ad-hoc duties as assigned
- Manage department schedules to attend shipping/production needs
- Track and ensure billing and invoices reach customers successfully
- Assist with billing disputes if needed
- Work with Operations and Program Management teams to reduce errors, double activities, and inefficiency
The ideal candidate will possess strong problem-solving, organizational, and communication skills. Advanced skills in Microsoft Excel, PowerPoint, and Word are preferred. Knowledge and understanding of basic ERP/MRP functions and applications are also desired.
About SafranSafran is an international high-tech group operating in the fields of aeronautics (propulsion, equipment, and interiors), space, and defense. Our mission is to contribute to a more sustainable world by making air transport more respectful of the environment, more comfortable, and more accessible. With a presence on all continents, the Group employs over 90,000 people and generates €23.2 billion in sales in 2023. Safran is committed to preserving the environment and is a leader in innovation and technological development.
