Customer Service Operations Manager

Service Operations ManagerAt Otis Elevator Co, we are seeking a highly skilled Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our service team to ensure zero accidents, low callback rates, and reduced labor and spare parts consumption.Key...

Key Responsibilities:As a Service Delivery Manager Customer Service at PrecisionHire Solutions, you will be responsible for planning and implementing contingency and service recovery plans to ensure high levels of safety performance. You will also ensure sufficient staff and support facilities are available for shifts, in cooperation with central allocations...

Service Operations ManagerDuties and Responsibilities:Team Management:Lead, supervise, and mentor a team of service advisors, technicians, detailers, and administrative staff.Assign tasks and projects to team members, considering their skills and expertise.Provide training and guidance to staff, ensuring they stay updated with the latest automotive...

Job SummaryAs a seasoned Customer Care Operations Manager, you will be responsible for leading the day-to-day activities of the Unified Contact Centre, ensuring seamless service delivery across digital channels. Your expertise in knowledge management, complaint handling, and team leadership will be instrumental in driving customer satisfaction and...

Key Responsibilities:Deliver exceptional customer service and ensure a positive guest experience.Lead and manage the Guest Relations department, ensuring all service standards are met.Handle guest concerns and respond promptly, logging and notifying relevant teams.Conduct regular departmental meetings to discuss goals and progress.Manage the departmental...

Customer Service SpecialistThe RoleRole Description: As a Customer Service Specialist, you will contribute to the success of our clients and customers in the UAE by handling frontline and backline activities to merchandise orders to key customers in a fast-paced direct customer delivery environment. You will analyze situations accurately and take effective...

Key Responsibilities:As a Customer Service Quality Manager at LANDMARK Group, you will be responsible for driving quality assurance and monitoring in a call center environment. Your focus will be on increasing productivity targets through driving retail KPIs and operation basics. You will work effectively with call center teams, supervisors, and managers to...

Customer Service RoleAt Star Services LLC, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service and be able to effectively communicate with customers to resolve issues and provide excellent service.ResponsibilitiesProcess customer transactions, including receipts and...

Job Title: Customer Service AgentAt Star Services LLC, we are seeking a highly skilled and detail-oriented Customer Service Agent to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Process customer transactions, including receipts and...

Customer Service ResponsibilitiesWe are seeking a highly skilled Customer Service Agent to join our team at Star Services LLC. In this role, you will be responsible for:Daily Transaction Processing: Accurately input customer transactions, including receipts and orders, into our system.Operational Reporting: Provide timely and accurate operational reports to...

Key Responsibilities:Hotel Operations: Possess in-depth knowledge of guestrooms, amenities, and features. Provide accurate information on hotel services, rates, and operational hours for all departments.Customer Service: Answer phones courteously and adhere to proper phone answering procedures. Resolve customer complaints promptly and professionally,...

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Star Services LLC. The ideal candidate will have a strong background in customer service, with experience in inventory control and distribution operations.Key ResponsibilitiesProvide exceptional customer service, responding to customer inquiries in a timely and...

At Star Services LLC, we are seeking a highly skilled Customer Service Agent to join our team. The successful candidate will be responsible for providing exceptional customer service, ensuring timely and accurate fulfillment of customer orders, and maintaining a high level of customer satisfaction.Key Responsibilities:Customer Service: Provide daily input of...

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Star Services LLC. As a key member of our distribution department, you will be responsible for providing exceptional customer service and support.Key ResponsibilitiesProcess customer transactions, including receipts and orders, in a timely and accurate...

Job SummaryWe are seeking a highly skilled and enthusiastic Customer Service Associate to join our team at Mandarin Oriental Hotel Group. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring a memorable experience for all.Key ResponsibilitiesService Delivery: Provide attentive and...

Key Responsibilities:Maintain up-to-date knowledge of the operating assets' services, amenities, and facilities to ensure a smooth day-to-day functioning of the Customer Service Information Desk.Ensure the smooth operation of the Customer Service Information Desk under the direction of the Supervisor and Team Leader, in accordance with established Customer...

Key Responsibilities:Drive the financial processes for services in scope, ensuring timely and accurate execution of tasks such as standard quotations, order booking, internal purchase requisitions, vendor payments, and invoicing activities.Utilize SAP and other financial tools to process, review, and report transactions as needed, maintaining the highest...

Key Responsibilities:Maintain up-to-date knowledge of the AMBU operating assets, including shopping centre services, amenities, facilities, stores, locations, mall layout, and promotional activities, to ensure smooth day-to-day functioning of the Customer Service Information Desk.Ensure the smooth operation of the Customer Service Information Desk under the...

Key Responsibilities:Deliver exceptional customer service in a corporate environment, leveraging a minimum of two years of experience in a customer-facing role.Maintain professional customer relations through effective communication and conflict resolution skills.Apply problem-solving abilities to resolve customer issues efficiently.Stay up-to-date with...

Job Title: ReceptionistJob Summary:We are seeking a highly skilled and experienced Receptionist to join our team at a premium VIP fitness club in Dubai. The ideal candidate will have a strong background in customer service, with a focus on delivering exceptional experiences for high-profile clients.Key Responsibilities:Manage Front Desk Operations: Greet and...