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Relationship Manager

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full time
About the Role

We are seeking a highly skilled and experienced Relationship Manager to join our Client Services team at First Abu Dhabi Bank. As a key member of our team, you will be responsible for providing exceptional client service and support to our Relationship Management Teams, allowing them to focus on business growth and building new relationships for the bank.

Key Responsibilities
  1. Client Service and Support: Provide operational services and support to our clients, ensuring timely and accurate delivery of services.
  2. Relationship Management: Act as a liaison between clients and internal departments, enhancing the client experience and resolving issues in a timely and professional manner.
  3. Documentation and Record-Keeping: Maintain accurate and up-to-date records of client correspondences, queries, and service requests.
  4. Security and Compliance: Ensure the security of all items held under your custody and adhere to bank policies and procedures.
  5. Continuous Improvement: Identify opportunities for continuous improvement and sustainability of systems, processes, and practices.
Requirements
  • Education: University Degree in Commerce or Banking.
  • Experience: Minimum 3 years' experience in a bank with exposure to banking operations.
  • Skills: Excellent communication skills, analytical and problem-solving skills, ability to work independently and in a team environment.