Relationship Management Specialist

2 months ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Global Market (ADGM) Full time
Job Title: Relationship Management Specialist

Abu Dhabi Global Market (ADGM) is seeking a skilled Relationship Management Specialist to join our team. As a key member of our Market Development sector, you will play a crucial role in ensuring a seamless customer journey and creating a customer-centric organization to drive growth ambitions.

Key Responsibilities:
  • Develop and maintain strong relationships with existing customers to promote retention and growth.
  • Act as a liaison between clients and the ADGM ecosystem, ensuring clear and timely communication.
  • Support customers in upselling activities, such as upgrading licenses or adding new services.
  • Execute customer retention strategies for companies intending to deregister.
  • Collaborate with Marcoms and Business Development on events and initiatives.
  • Provide timely and effective support to meet customer needs and ensure satisfaction.
  • Proactively identify and resolve customer complaints and queries, as well as offer value-added upsell activities.
  • Contribute to increasing customer engagement and reducing the risk of customer churn.
  • Continuously learn and analyze customer feedback to improve services.
Requirements:
  • Bachelor's degree or equivalent.
  • 4-6+ years of relevant experience in Customer Success Management and relationship management.
  • Excellent written and verbal communication skills.
  • Experience in addressing key customer needs.
  • Proficient with a CRM platform.
  • Ability to analyze customer data and feedback to identify opportunities for improvement.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Talent Pal Full time

    Key Responsibilities:We are seeking a skilled Relationship Development Specialist to support our Relationship Director in gathering and analyzing data on stakeholder interactions and engagement.Key Tasks:Monitor and track stakeholder relationships, identifying key trends, issues, and opportunities for improvement.Prepare detailed reports and presentations on...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Nathan HR Human Resources Full time

    Job Title: Talent Management SpecialistJob Summary:We are seeking a highly skilled Talent Management Specialist to join our team at Nathan HR Human Resources. The successful candidate will have a strong background in talent management, with experience in designing and implementing programs to drive business results.Key Responsibilities:Design and implement...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Management Solutions International MSI Full time

    Job Title: Electrical Systems SpecialistCompany: Management Solutions International MSIAbout the Role: We are seeking an experienced Electrical Systems Specialist to join our team in Abu Dhabi. The ideal candidate will have at least 5 years of relevant experience in an industrial environment and a diploma in Auto Electric Engineering or equivalent.Key...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Global Market ADGM Full time

    Key Responsibilities:Support clients in achieving their specific needs and desired satisfaction levels by providing insights and updates.Act as a liaison between clients and the ADGM ecosystem to ensure clear and timely communication.Serve as a single point of contact to support customers in upselling activities, such as upgrading licenses or adding...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates INDMAN DMCC Full time

    Key Responsibilities:As a key member of the INDMAN DMCC team, the Procurement Specialist will be responsible for researching, selecting, and purchasing high-quality products and materials.Key Skills:The ideal candidate will have excellent negotiation skills, with the ability to build strong relationships with suppliers and secure the best possible...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Antal International Full time

    Procurement Specialist Role at ANtal INTERNATIONALWe are seeking a highly skilled Procurement Specialist to join our team at ANtal INTERNATIONAL. The ideal candidate will have a strong background in procurement, with a proven track record of success in the equestrian industry.Key Responsibilities:Procurement Management: Develop and implement effective...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates OCHA Full time

    Job OverviewThe United Nations Secretariat is seeking a highly skilled and experienced Senior Environmental Management Specialist to join its team in Abu Dhabi. This is an exciting opportunity for a professional with expertise in environmental management, wildlife conservation, and international relations to make a meaningful impact on the conservation of...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Sundus Full time

    Key Responsibilities:Client Communication: Serve as the primary point of contact for client inquiries, providing timely and accurate information.Quotation and Invoice Management: Prepare accurate and detailed quotations and invoices in response to client requests for quotations (RFQs).Project Coordination: Effectively communicate project details, client...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Global Market ADGM Full time

    Key Responsibilities:Customer Support: Provide timely and effective support to customers, ensuring their specific needs are met and their satisfaction is achieved.Liaison Role: Act as a liaison between clients and the Abu Dhabi Global Market (ADGM) ecosystem, ensuring clear and timely communication.Upselling and Retention: Support customers in upselling...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Click and Connect Online Limited Full time

    Role SummaryWe are seeking a highly skilled Wealth Management Specialist to join our team at Click and Connect Online Limited. As a Private Wealth Manager, you will play a pivotal role in delivering sophisticated financial solutions to esteemed clients.Key Responsibilities:Cultivate and maintain strong relationships with clients by understanding their unique...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Talent Pal Full time

    Job Title: Procurement SpecialistJob Summary:Talent Pal is seeking a skilled Procurement Specialist to manage and enhance our purchasing processes. The ideal candidate will have extensive experience in procurement with a background in Civil Engineering being advantageous. Proficiency in ERP systems and strong organizational skills are essential for ensuring...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates ASF Facility Management Full time

    We are seeking a skilled Quality Assurance and Control Specialist to join our team at ASF Facility Management. The ideal candidate will have experience in Fitout Work and be able to work closely with our clients to ensure the highest quality results.Key Responsibilities:Conduct quality control checks on Fitout Work projectsCollaborate with clients to...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates ادنوك للبترول Full time

    Data Management SpecialistAt ادنوك للبترول, we are seeking a highly skilled Data Management Specialist to join our team. The successful candidate will be responsible for establishing and maintaining strong data management guidelines and practices, ensuring the quality and integrity of our organizational data.Key Responsibilities:Develop and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Global Market ADGM Full time

    Key Responsibilities:Support clients in achieving their specific needs and desired level of satisfaction by providing insights and updates.Act as a liaison between clients and the ADGM ecosystem, ensuring clear and timely communication.Support customers in upselling activities, such as upgrading licenses or adding activities.Execute customer retention...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Technip Energies Full time

    At Technip Energies, we are seeking a skilled Senior Client Relationship Manager to join our team. This role will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.Key Responsibilities:Develop and implement client engagement strategies to drive business growth and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates KENT Full time

    KENT is looking for a highly skilled Project Manager Specialist to lead and manage digital engineering projects within the oil and gas industry.The ideal candidate will oversee project planning, scheduling, budgeting, and ensure projects are delivered on time, within scope, and within budget.Collaboration with cross-functional teams is key to implementing...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Star Services LLC Full time

    Position: Public Relations SpecialistWe are seeking a highly motivated and skilled Public Relations Specialist to join our team at Star Services LLC. As a Public Relations Specialist, you will play a crucial role in maintaining and enhancing our company's image and reputation.Key Responsibilities:Act as the main point of contact for all public relations...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Christian Dior Couture Full time

    Key Responsibilities:Develop and execute clienteling strategies to drive revenue and retention across all retail teams.Oversee the roll-out, adoption, and training of internal clienteling applications to ensure seamless integration.Partner with cross-functional teams to collect needs and best practices, outlining priorities for application development...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Click and Connect Online Limited Full time

    Job DescriptionOur esteemed client, a leading financial services firm, seeks a seasoned Wealth Management Specialist to join their team. As a trusted advisor, you will be responsible for delivering bespoke financial solutions to high-net-worth individuals, families, and institutions.Key Responsibilities:Cultivate and maintain strong relationships with...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Star Services LLC Full time

    Job OverviewWe are seeking a highly skilled HSE Management Specialist to join our team at Star Services LLC. As a key member of our operations team, you will be responsible for developing and implementing effective Health, Safety, and Environmental (HSE) management systems.