Customer Relationship Management Specialist

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Christian Dior Couture Full time

Key Responsibilities:

  • Develop and execute clienteling strategies to drive revenue and retention across all retail teams.
  • Oversee the roll-out, adoption, and training of internal clienteling applications to ensure seamless integration.
  • Partner with cross-functional teams to collect needs and best practices, outlining priorities for application development roadmaps.
  • Lead the department's communication for retail teams, building strong partnerships with other departments to facilitate clienteling topics across multiple channels.

Key Skills:

  • Excellent communication and project management skills.
  • Ability to prioritize projects to meet deadlines and set objectives.
  • Proactive approach to handling project roadmaps and suggesting initiatives to improve CRM programs.
  • Strong partnership skills to facilitate clienteling topics across multiple channels.


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