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Experienced Sales Executive

3 months ago

Dubai, Dubai, United Arab Emirates Novotel Hotels Full time
Position Overview

The Senior Sales Manager plays a crucial role in driving revenue and managing sales strategies within Novotel Hotels. This position requires a blend of financial acumen, administrative expertise, and operational efficiency.

Financial Responsibilities
  • Assist in the formulation of the annual revenue and expense budget.
  • Contribute actively to the department's financial and administrative tasks to exceed annual revenue targets.
Administrative Duties
  • Prepare and submit essential administrative tasks promptly, including sales call schedules and monthly reports.
  • Engage in the development of sales action plans and participate in sales meetings, generating innovative ideas for special packages and promotional activities.
  • Collaborate with the sales team to establish personal sales objectives on a monthly, quarterly, and annual basis, followed by comprehensive reporting and analysis.
Operational Functions
  • Respond to all inquiries within a 24-hour timeframe.
  • Schedule appointments and conduct personal sales calls, telemarketing, and site inspections for both existing and prospective clients.
  • Negotiate with clients and prepare offers/contracts for individual and group business.
  • Stay informed about market trends and share insights with the team to implement collective strategies.
  • Maintain consistent interaction with key clients, focusing on high-profile guests.
  • Manage an efficient customer database system to generate sales activity reports.
  • Update clients on the latest hotel developments and communicate any changes in customer profiles to hotel management.
  • Identify and pursue new sales opportunities, initiating action plans to secure new business.
  • Prepare thoroughly for weekly sales and revenue meetings.
  • Keep the Director of Sales and Director of Sales & Marketing informed of any issues or concerns to ensure timely corrective actions.
  • Adhere to departmental and hotel standard operating procedures (SOPs).
  • Maintain confidentiality of all departmental and hotel information.
  • Execute additional duties and projects as assigned by the Director of Sales.
Personal Attributes
  • Strong understanding of the luxury and corporate markets.
  • Comprehensive knowledge of all hotel departments.
  • Exceptional sales and presentation skills.
  • Excellent interpersonal skills with a keen attention to detail.
  • Strong written and verbal communication abilities.
  • A collaborative team player with a positive outlook.
  • Strategic thinker with the capability to translate strategy into actionable plans.
  • Demonstrated managerial and leadership skills.
  • Self-motivated, creative, and confident with a dynamic personality.
  • Ability to manage stress effectively and meet deadlines consistently.
  • Proactive and initiative-driven.
  • Organized with the ability to follow established systems and procedures.
  • Adaptable to changes in strategy and operational processes.
  • Proficient in organizational planning and multitasking.
Qualifications
  • Minimum of 3 years of experience in a sales role within the hospitality sector.
  • Degree or diploma in Hotel Management or Business Administration.
  • Strong knowledge of Opera and Microsoft Office applications.
  • Familiarity with local culture and experience working in the region.
  • Fluency in English and proficiency in additional languages is preferred.