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Delivery Support Associate

2 months ago

Sharjah, Sharjah, United Arab Emirates Accel Human Resource Consulting sharjah Full time
Key Responsibilities:
  • Loading and Unloading Operations: Safely load and unload company products from delivery vehicles, adhering to all safety protocols and procedures.
  • Driver Support: Assist drivers in navigating to delivery locations, ensuring timely and efficient delivery of products.
  • Delivery Record Management: Compile accurate and detailed delivery records, including any issues or concerns encountered during the delivery process.
  • Problem Resolution: Promptly report any delivery-related problems or issues to senior staff, ensuring prompt resolution and minimizing disruptions.
  • Customer Communication: Effectively communicate with clients and customers to resolve any complaints or concerns, providing excellent customer service and support.
  • Logistics Coordination: Liaise with the main office or warehouse logistics team to notify drivers of any changes to daily routes or schedules, ensuring seamless delivery operations.
  • Vehicle Operations: Assist with the unloading of the delivery vehicle at the end of each shift, ensuring all products are safely stored and accounted for.
  • Client Acknowledgement: Obtain clients' and customers' signatures as an acknowledgment of having received the delivered products, maintaining accurate records and ensuring customer satisfaction.
  • Safety and Compliance: Ensure all safety policies and procedures are adhered to, maintaining a safe and healthy work environment for all employees and customers.