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Automotive Service Professional

2 weeks ago

Dubai, Dubai, United Arab Emirates EURO EXPERTS AUTO SERVICES LLC Full time

Job Description:

We are seeking an Automotive Service Advisor to join our team at EURO EXPERTS AUTO SERVICES LLC. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers receive the best possible experience.

About the Role:

You will be responsible for advising customers about necessary service for routine maintenance, helping identify mechanical problems by questioning the customer or doing a visual inspection or road test, and conferring with customers about inspection results, recommending corrective procedures, and preparing a work order for needed repairs.

Key Responsibilities:

  • Advising customers about necessary service for routine maintenance
  • Helping identify mechanical problems by questioning the customer or doing a visual inspection or road test
  • Conferring with customers about inspection results, recommending corrective procedures, and preparing a work order for needed repairs
  • Preparing a repair order showing time, cost, and labor estimates for service
  • Writing a brief description of the customer's concern on the repair order to help the technician locate the problem
  • Explaining the work performed and the repair order charges to the customer

What We Offer:

A competitive compensation package and opportunities for professional growth and development in a dynamic and supportive work environment.