Support Services Associate

2 days ago


Dubai, Dubai, United Arab Emirates Course Full time

We are seeking a Support Services Associate to join our team at Course. The Support Services Associate will play a key role in supporting the efficient operation of our office.

Responsibilities:

  1. Documentation Review: Review routine documentation according to established procedures to ensure accuracy and completeness.
  2. Data Entry: Engage in data entry to contribute to the processing of customer transactions.
  3. Record Maintenance: Maintain accurate and up-to-date records to facilitate easy retrieval, validity, and accuracy of data.
  4. Customer Support: Forward customer requests to relevant colleagues or departments to ensure prompt and informed responses to external customers.
  5. Follow-up: Follow up with customers on pending documentation, signatures, etc., to support efficient administrative processes.
  6. Additional Tasks: Perform any other work-related tasks assigned by the direct line manager, such as scanning.

Requirements:

  1. Bachelor Degree: A bachelor's degree is required.
  2. UAE Experience: At least 2 years of UAE experience is necessary.
  3. Communication Skills: Excellent Arabic and English communication skills are essential.
  4. Microsoft Office Proficiency: Proficient in Microsoft Office is required.


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