Customer Service Support Associate

6 days ago


Dubai, Dubai, United Arab Emirates Befit Sports Club Full time
Job Description:
At Befit Sports Club, we are seeking a highly skilled and dedicated individual to join our team as a Customer Service Support Associate. This role involves providing exceptional support to our members through various communication channels, ensuring a high level of satisfaction and loyalty.

In this position, you will be responsible for managing member inquiries, resolving issues efficiently, and maintaining accurate records. Your excellent communication skills, both verbal and written, will enable you to provide clear and concise information about our services and policies.

The ideal candidate will possess strong organizational abilities, multitasking skills, and the ability to work in a fast-paced environment. Proficiency in ticket management systems and customer relationship management (CRM) software is essential for this role. A proactive approach to member engagement, combined with a strong understanding of wellness industry trends, will make you an asset to our team.

We offer a collaborative and supportive work environment, where you can grow and develop your skills. If you are passionate about delivering exceptional customer service and have a commitment to excellence, we encourage you to apply for this exciting opportunity.

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