Hotel Operations Director

1 day ago


Dubai, Dubai, United Arab Emirates LeadingEdge Full time

Company Overview:

We are LeadingEdge, a leading hospitality company dedicated to delivering exceptional experiences for our guests.

About the Role:

We seek an experienced and dynamic Luxury Hospitality Manager to lead our hotel team in Dubai. The successful candidate will oversee the day-to-day operations of the hotel, ensuring exceptional guest experiences and driving revenue growth.

Key Responsibilities:

  • Oversight of front office, housekeeping, food and beverage, and maintenance departments.
  • Ensuring exceptional guest experiences through prompt feedback and concern resolution.
  • Development and implementation of revenue growth strategies, including pricing, promotions, and sales initiatives.
  • Leadership, motivation, and development of a high-performing team, providing coaching, training, and feedback.
  • Implementation and maintenance of quality assurance programs, ensuring compliance with hotel standards and regulatory requirements.
  • Budget management, financial reporting, and forecasting alignment with business objectives.
  • Collaboration with marketing and sales teams for marketing strategy development and promotion of hotel services.
  • Health, safety, and security regulation compliance, maintaining a safe environment for guests and employees.

Requirements:

  • Bachelor's degree in Hospitality Management or a related field.
  • Minimum 3-5 years of experience in hotel management with a proven track record of success.
  • Fluency in English; Arabic language skills an advantage.
  • Hospitality certifications advantageous.
  • Strong leadership, communication, and interpersonal skills.
  • Data analysis and informed decision-making ability.
  • Problem-solving and conflict resolution skills.


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