Channel Onboarding Director

3 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full time
Job Overview:
The role of Channel Onboarding Director is a critical position within our organization, responsible for leading the development of a best-in-class globally integrated channel onboarding function. This team provides a unified experience to global clients through onboarding and training on all GTB channels. As a key member of this team, you will be responsible for developing channel onboarding strategies that drive faster revenue growth, improved utilization, and enhanced digital experiences.

Key Responsibilities:
  • Develop and implement end-to-end processes that are digitally advanced, customer-centric, and compliant with operational risk standards.
  • Collaborate with GTB Channels and Product teams to develop new solutions for enhanced customer experience and time to revenue.
  • Partner with GTB Sales to influence client engagement during onboarding for early onboarding, utilization, and revenue realization.


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