Global Onboarding Strategist
24 hours ago
FIRST ABU DHABI BANK (FAB) is seeking a highly skilled professional to join our team as a Global Onboarding Strategist. This role is responsible for developing and implementing a best-in-class globally integrated channel onboarding function that provides a unified experience to our clients.
The successful candidate will have at least 10-12 years of experience in a similar role, with a solid understanding of documentation interdependencies between account structures, payments, collection, and electronic banking solutions. They will also possess good knowledge of Microsoft applications and fair understanding of administrative functions.
The ideal candidate will be a self-starter, motivated, and willing to undertake self-learning. They should be able to handle confidential information, demonstrate high standards of accuracy and completeness, and have tenacity and follow-through on agreed action items. A keen interest in learning the business and its processes is essential to support management, teams, and clients.
- Key Responsibilities:
- Develop and implement a global onboarding strategy that meets the needs of our clients
- Collaborate with GTB Channels and Product teams to develop new solutions on the channels for enhanced customer experience and time to revenue
- Partner with GTB Sales to influence client engagement during onboarding for early onboarding, utilization, and revenue realization
- Manage the onboarding process from start to end, including post-implementation review and handover to GTB Client Services team
- Ensure the onboarding team participates along with Advisory at client meetings at the pre-Advisory stage for large cash and trade deals
Requirements:
- At least 10-12 years of experience in a similar role or competencies in their recent career
- Solid understanding of documentation interdependencies between account structures, payments, collection, and electronic banking solutions
- Good knowledge of Microsoft applications
- Fair understanding of administrative functions
-
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