Customer Service Representative
21 hours ago
We are seeking a highly skilled Customer Service Representative to join our team at Weatherford. As a key member of our administrative support staff, you will be responsible for providing exceptional customer service and handling various administrative tasks.
Responsibilities:- Greet visitors in a professional and courteous manner, directing them to the appropriate person or area as needed.
- Answer and handle incoming calls efficiently, routing them to the relevant department or individual.
- Perform a range of clerical and word processing duties, including scanning, reviewing, and submitting documents.
- Sort, open, and distribute incoming mail, ensuring timely delivery.
- Support other functions as needed, demonstrating flexibility and adaptability.
- Familiarize yourself with and adhere to Weatherford's Quality Policy and all applicable company policies and procedures.
- Maintain a safe working environment, adhering to all safety protocols and guidelines.
- Excellent Microsoft Excel skills, including advanced formulas and macros.
- Exceptional verbal and written communication skills, with the ability to follow instructions accurately.
- Prior experience in receptionist or customer service roles is preferred.
- Strong organization and time management skills, with proficiency in typing and word processing.
- Familiarity with Microsoft 365 and computer literacy are essential.
- A Bachelor's Degree in any field or Diploma Graduate is required, with a preference for fresh graduates.
The estimated salary for this position is AED 25,000 per annum, commensurate with experience and qualifications.
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