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Sales Operations Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Caliberly Full time

Caliberly is in search of a meticulous and proactive Sales Operations Specialist who is fluent in Persian (Farsi) and English. This role is essential for enhancing our sales team's efficiency and productivity.

Key Responsibilities:

Sales Assistance:

  • Support the sales team by organizing schedules, appointments, and travel logistics.
  • Respond to incoming inquiries and provide comprehensive information regarding our offerings.

Order Management and Documentation:

  • Ensure accurate processing of sales orders and timely delivery to clients.
  • Prepare and maintain essential sales documents, including contracts and purchase orders.

Client Interaction:

  • Engage with clients through various communication channels, including phone and email.
  • Address client inquiries and concerns with professionalism and promptness.

Data Management:

  • Keep the CRM (Customer Relationship Management) system updated with client information and sales progress.
  • Generate and analyze sales reports to inform strategic decisions.

Collaboration and Coordination:

  • Work closely with other departments such as logistics, finance, and marketing to ensure seamless operations.
  • Collaborate with the sales team to formulate strategies aimed at achieving sales objectives.

Administrative Support:

  • Provide general administrative assistance to the sales team, including the preparation of presentations and proposals.
  • Assist in organizing promotional activities and events as necessary.

Remote Work:

No