IT Operations Specialist
4 weeks ago
About the Role
We are seeking a highly skilled IT Operations Specialist to join our team at RemoteWorker US. As an IT Operations Specialist, you will be responsible for administering core tools and caring for company devices, with a focus on security and zero-touch deployments, largely on Mac devices.
Key Responsibilities
- Administering core tools and ensuring the security and integrity of company devices.
- Providing technical support to colleagues on internal IT issues, including Identity and Access Management, tooling, and general tech support.
- Developing and refining existing and new IT processes and workflows.
- Managing internal IT processes, including employee on- and offboarding, vendor management, and setting up remote workspaces.
- Identifying and developing automations to improve efficiency and productivity.
- Helping to prevent cybersecurity incidents and implementing mitigations.
- Guiding and driving compliance-related requests, such as document reviews and evidence collection.
Requirements
- Experience in a Systems Administrator/Engineer role or similar.
- Working knowledge of macOS.
- Hands-on experience with scripting and programming, ideally in leveraging APIs.
- An anti-affinity for manual, repetitive work that could be automated, and an affinity for security and best practices.
- A collaborative and open-minded approach.
- Comfort communicating and documenting in English.
About Us
RemoteWorker US is a fully remote company dedicated to providing a work environment of trust, transparency, and inclusion for everyone. We offer flexibility in working hours and location, as well as a range of benefits, including flexible working hours, time off in lieu, fully remote working, fair and transparent pay, and more.
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