E-Commerce Operations Specialist

4 weeks ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time

Position Overview:

We are seeking an experienced E-Commerce Operations Specialist to enhance our online sales performance across various platforms. This role is pivotal in driving our digital commerce initiatives and ensuring a seamless customer experience.

About the Company:

Talent Pal is a prominent player in the electronics accessories market, known for our commitment to quality and customer satisfaction. We are dedicated to innovation and excellence in all our offerings.

Key Responsibilities:

  • Oversee and refine product listings on major e-commerce platforms.
  • Develop strategies aimed at boosting online sales and improving customer engagement.
  • Analyze sales data and market trends to pinpoint growth opportunities.
  • Collaborate with logistics to guarantee prompt order fulfillment.
  • Maintain optimal inventory levels and manage stock replenishment processes.
  • Address customer inquiries and resolve issues to uphold satisfaction.
  • Work alongside the marketing team to strategize and implement promotional activities.
  • Monitor competitor activities and adjust pricing strategies as necessary.
  • Prepare and present regular sales reports to management.

Qualifications:

  • Bachelor's degree in Business, Marketing, or a related discipline.
  • Demonstrated experience in managing e-commerce platforms.
  • Strong grasp of vendor portals and online retail operations.
  • Exceptional analytical abilities to interpret data and inform decisions.
  • Excellent organizational and time management skills.
  • Proficient in Microsoft Office Suite.
  • Strong communication skills, both written and verbal.
  • Able to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

  • Experience in the electronics accessories sector.
  • Knowledge of SEO and digital marketing practices.
  • Familiarity with ERP and inventory management systems.

What We Offer:

  • Competitive salary and comprehensive benefits.
  • Opportunity to work within a dynamic and innovative environment.
  • Career advancement and professional development opportunities.
  • A supportive and inclusive workplace culture.

Talent Pal is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.



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