Sales Representative

2 weeks ago


Dubai, Dubai, United Arab Emirates Travelex Foreign Coin Services Limited Full time

Job Title: Sales Consultant

Job Summary:

We are seeking a highly motivated and results-driven Sales Consultant to join our team at Travelex Foreign Coin Services Limited. As a Sales Consultant, you will be responsible for delivering exceptional customer service while maximizing sales opportunities.

Key Responsibilities:

  • Deliver excellent customer service and meet or exceed customer satisfaction targets;
  • Follow the sales process to maximize sales and achieve individual KPIs;
  • Understand features and benefits of all Travelex product lines and communicate effectively with customers;
  • Use every opportunity to upsell and cross-sell products and services;
  • Recognize and mitigate potential risks associated with sales transactions;
  • Adhere to promotional marketing offers and manage till stocks effectively;
  • Achieve individual KPIs and contribute to the team's success;
  • Maintain high standards of housekeeping and presentation of stores;
  • Ensure compliance with company policies, procedures, and legal requirements;

Requirements:

  • Retail, cash handling, and/or banking experience;
  • Good customer service skills and numerical ability;
  • Good knowledge of product, services, and procedures;
  • Demonstrated experience working with computer systems;
  • Ability to work independently and as part of a team;
  • Flexibility to work different shifts and locations as required;
  • English language skills;
  • Self-awareness, open-mindedness, and high personal and professional integrity;
  • Ability to build and manage relationships and analyze issues to solve problems;
  • Drive customer focus and contribute to the success of Travelex.

About Us:

Travelex Foreign Coin Services Limited is a leading provider of foreign currency exchange and related financial services. We are committed to delivering exceptional customer service and exceeding customer expectations.


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