Administrative Liaison

3 weeks ago


Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

The Sales and Marketing Coordinator role at Anantara Hotels & Resorts is a dynamic position that requires a multi-talented individual with excellent administrative skills. The ideal candidate will be responsible for supporting the Sales & Marketing team with a wide range of complex and confidential administrative duties. Key tasks include preparing sales-related documents, performing general office duties, establishing an efficient trace file, and preparing and disseminating month-end reports.

Responsibilities
  1. Prepare sales-related documents throughout the sales process.
  2. Perform general office duties to support Sales & Marketing.
  3. Establish an efficient trace file to ensure all business booked is proper.
  4. Prepare and disseminate month-end reports.
  5. Consistently offer professional, friendly, and engaging service.
  6. Ensure prompt and courteous service is extended to both internal and external customers.
  7. Escort general inquiries on-site inspections.
  8. Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
  9. Maintain a positive relationship with all guests, vendors, colleagues, and global sales network.
  10. Ensure all sales promotional literature is current and updated.
  11. Provide all administration duties for the Sales office.
  12. Assist with the maintenance of accounts, contacts, activity, and business details within appropriate software applications.
  13. Follow departmental policies and procedures.
  14. Will have proactive sales role/experience to meet clients or telesales if required.
  15. Weekly tracking for sales activities and proposals/contracts.
  16. Be familiar with Opera.
  17. Support the marketing initiatives, as per the monthly plan.
  18. Other duties as assigned.

Qualifications

  1. Previous sales or administrative experience preferred.
  2. Computer literate in Microsoft Windows applications and/or relevant computer applications required.
  3. University/College degree in a related discipline is an asset.
  4. Excellent communication skills, both written and verbal required.
  5. Strong interpersonal and problem-solving abilities.
  6. Highly responsible & reliable.
  7. Ability to focus attention on guest needs, remaining calm and courteous at all times.


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