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Operations Manager

2 months ago

Al Fujairah City, Fujairah, United Arab Emirates Peninsula Full time
About the Role

We are seeking a highly organized and proactive Operations Manager to join our team at Peninsula. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our operations in Fujairah.

Key Responsibilities
  • Terminal Monitoring and Coordination: Continuously monitor terminals, cargo sales, purchases, and barge logistics to ensure seamless operations.
  • Supplier and Customer Coordination: Close coordination with suppliers, customers, terminals, and inspections companies to support the supply chain.
  • Post-Trade Activities: Full responsibility for all post-trade activities, including ensuring local customs procedures are fulfilled.
  • Documentation Management: Proactively chase for vessels ETA, cargo docs, invoices, and other relevant documentation from all parties involved.
  • Cost Management: Advising on port dues, calling costs, and other related costs at the point of quoting, and following through to ensure correct invoicing.
  • Bunker Management: Ensuring Bunker Delivery Notes, invoices, and other relevant documentation is promptly actioned, checked, and verified.
  • Supply Schedule Management: Organize a supply schedule for the relevant regions to supply as much product as safely as possible in the minimum amount of time, endeavouring to mitigate bunker delays.
  • Communication and Updates: Providing timely updates of vessels to be supplied to all parties involved.
  • Supply Chain Optimization: Minimizing barge idle time by informing and liaising closely with supply traders to proactively manage the best time to fix prompt volume.
  • Reporting and Analysis: Utilize reactive reports to assist the supply team in mapping demand and lead generation for sales teams.
  • Product Management: Ensuring all parties in the supply chain are aware when product availability is nearing exhaustion, or product segregation is required, or create ullage in shore tanks and meticulously manage barge ullages when there is low product availability.
  • Terminal Operations: Organisation and monitoring of daily terminal/loading operations.
  • Team Support: Supporting local and worldwide traders within the company.
  • System Updates: Ensure correct and timely updates in the trading application (PTA) for all operations.
  • Company Policies: Adhere to all procedures/processes & policies regarding usage of Company information systems, including CRM, trips, trading platform, expenses, and leads.
  • Customs Knowledge: Knowledge of Customs Regulation that applies in United Arab Emirates and Mauritius.
  • Problem Solving: Problem solving and being dynamic to an intricate supply schedule, where uncontrollable variables impact barges availability.
  • Interdepartmental Coordination: Closely coordinating with all other departments; fleet management & shipping ops for daily operations, Finance teams, system teams.
  • Maritime Knowledge: Knowledge of technical & maritime matters, SIRE & oil majors approvals for the barges working closely with Fleet Department Management.
  • Barge Management: Managing barges supply schedules around mandatory surveys, maintenance, repairs to minimize the impact to the supply schedules.
  • Ship Coordination: Closely coordinating with ship brokers for FOB cargo position in case any.
  • Cargo Knowledge: Knowledge of Ship's particulars and cargo plan.
  • Cargo Contracts: Knowledge of INCOTERMS and Cargo Contract basis on agreement.
  • Port Logistics: Knowledge of Port logistics and Maritime commerce.
  • Relationship Building: Proactively work on a good relationship both external and internal.
Requirements
  • Language: Business level of English language essential.
  • Computer Literacy: High level of computer literacy including proficiency of MS Office package and able to work with CRM systems.
  • Communication Skills: Confident individual with excellent verbal and written communication skills. Persuasive and influential by nature, a highly effective negotiator able to 'think on your feet'.
  • Attention to Detail: Attention to detail and able to listen and respond effectively to supplier/customer queries, solve problems.
  • Commercial Acumen: High level of commercial acumen, able to think analytically and strategically and understand the wider business context.
  • Teamwork: Able to work collaboratively as part of a team and towards shared goals but equally able to work independently with a minimal level of supervision.
  • Personal Qualities: Ambitious, self-motivated, and demonstrating a willingness to continually develop own knowledge and skills.