Customer Experience Liaison

4 weeks ago


Sharjah, Sharjah, United Arab Emirates Agoda sharjah Full time
Key Responsibilities:
  • Monitor customer interactions across various touchpoints to identify areas for improvement.
  • Collaborate with cross-functional teams to develop and implement customer-centric strategies.
  • Align customer experience initiatives with marketing objectives to enhance brand awareness.
  • Proactively address customer needs and concerns to maintain positive experiences.
  • Respond to customer inquiries in a timely and effective manner via multiple channels.
  • Analyze customer feedback to inform product development and improve after-sales services.
  • Document processes and technical issues to facilitate knowledge sharing and improvement.
  • Stay up-to-date with industry trends and emerging CRM technologies to drive innovation.
What You'll Achieve:
  • Enhance customer satisfaction through proactive issue resolution and personalized support.
  • Contribute to the development of customer-centric strategies that drive business growth.
  • Improve customer engagement through effective communication and issue resolution.
  • Collaborate with teams to identify and implement process improvements.


  • Sharjah, Sharjah, United Arab Emirates client of talentmate sharjah Full time

    Key Responsibilities:Customer Interaction: Engage with customers through various channels, providing prompt and professional responses to their queries and concerns.Issue Escalation: Identify and escalate critical issues to management, ensuring timely resolution and minimizing customer dissatisfaction.Collaboration and Communication: Liaise with colleagues...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Key Responsibilities:Handling a high volume of customer calls and resolving issues efficiently.Maintaining a positive and professional attitude while dealing with customer complaints.Utilizing effective listening skills to understand customer needs and provide solutions.Collaborating with a team of customer service representatives to achieve excellent...


  • Sharjah, Sharjah, United Arab Emirates crystal Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Crystal. This role requires fluency in both English and Arabic, as well as strong communication skills in both languages.Key Responsibilities:Effective communication with customers in English and Arabic.Proficiency in writing and reading in both...


  • Sharjah, Sharjah, United Arab Emirates holiday inn dubai Full time

    Key Responsibilities:Ensuring a seamless check-in and check-out process for guests, ensuring they are escorted to their rooms efficiently.Responding to guest requests and complaints in a professional and polite manner to guarantee customer satisfaction.Implementing procedures to enhance services and attract more customers.Training staff on professional...


  • Sharjah, Sharjah, United Arab Emirates Talent Higher Full time

    Customer Experience Manager Job DescriptionTalent Higher is seeking a highly skilled Customer Experience Manager to lead our customer service department. The ideal candidate will have excellent leadership and strategic planning skills, with the ability to develop and implement effective customer service strategies.Key ResponsibilitiesDevelop and implement...


  • Sharjah, Sharjah, United Arab Emirates Ic Solutions Full time

    The role of the Customer Service Operations Lead is to oversee the day-to-day operations in the customer service department. This involves supervising a team, responding to customer service issues, and creating effective customer service procedures and policies.Responsibilities:Supervising Day-to-Day Operations: Oversee the day-to-day operations in the...

  • Procurement Liaison

    4 weeks ago


    Sharjah, Sharjah, United Arab Emirates WATER SEAL INSULATION CONT.CO Full time

    Purchase Assistant Role at WATER SEAL INSULATION CONT.COWe are seeking a highly organized and detail-oriented Purchase Assistant to join our team at WATER SEAL INSULATION CONT.CO. The successful candidate will be responsible for organizing trips to merchandising events, making travel arrangements, attending meetings with vendors, taking minutes, arranging...


  • Sharjah, Sharjah, United Arab Emirates The Act Hotel Full time

    Key Responsibilities:As a Sales and Marketing Coordinator at The Act Hotel, you will be responsible for providing support to the sales team by generating leads, maintaining customer databases, and assisting in the preparation of sales presentations and proposals.Marketing Support:Assist the marketing team with the development and implementation of marketing...


  • Sharjah, Sharjah, United Arab Emirates Al Qannati Bkc Groups Of Companies Full time

    Key Responsibilities:As a Client Service Executive with Al Qannati Bkc Groups Of Companies, you will be responsible for delivering exceptional after-sales service to clients.Core Functions:Client Relationship Management: Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.Onboarding and Training: Create a...


  • Sharjah, Sharjah, United Arab Emirates Ghassan Aboud Group FZE Full time

    Patient Relations Officer Job DescriptionWe are seeking a skilled Patient Relations Officer to join our team at Ghassan Aboud Group FZE. The successful candidate will be responsible for handling patient complaints and feedback professionally and in a timely manner.Key Responsibilities:Handle Patient Complaints: Respond to patient complaints and concerns in a...


  • Sharjah, Sharjah, United Arab Emirates Workato sharjah Full time

    Key Responsibilities:Merchandising Strategy Development: Create and implement effective merchandising plans to drive sales and customer engagement.Market Analysis: Conduct thorough market research to identify trends, customer needs, and product opportunities.Visual Merchandising: Design and maintain visually appealing store displays to showcase products and...


  • Sharjah, Sharjah, United Arab Emirates Platinumlist Full time

    Customer Service DirectorAt Platinumlist, we are seeking a highly skilled Customer Service Director to lead our customer service department. The ideal candidate will have a proven track record of supervising day-to-day operations, responding to customer service issues, and creating effective customer service procedures.Key Responsibilities:Supervise and...


  • Sharjah, Sharjah, United Arab Emirates MAJID AL FUTTAIM Full time

    Key Responsibilities:Deliver exceptional customer service as a Customer Service OfficerBe available to work shifts, including weekends and public holidays, as per the rosterUtilize strong communication skills to effectively interact with customersMaintain a customer service orientation to ensure a positive experienceHold a minimum High School...


  • Sharjah, Sharjah, United Arab Emirates Infinium ociates Full time

    Key Responsibilities:Greet customers and provide a welcoming environment.Assist customers in finding the products they need, ensuring they have a positive shopping experience.Inform customers about current promotions and special offers.Process sales transactions accurately and efficiently.Maintain a clean and organized store environment.Ensure that inventory...


  • Sharjah, Sharjah, United Arab Emirates Inspire Gulf Recruitment Solutions sharjah Full time

    Key Responsibilities:Handling a high volume of customer calls and providing timely resolutions.Maintaining a high level of service quality and ensuring customer satisfaction.Utilizing effective listening skills to understand customer needs and concerns.Responding promptly to customer inquiries and providing solutions.Remaining calm and professional when...


  • Sharjah, Sharjah, United Arab Emirates SISA Full time

    Key Responsibilities:Maintain a positive and professional attitude towards customers at all times.Respond promptly to customer inquiries and communicate effectively through various channels.Acknowledge and resolve customer complaints in a timely and professional manner.Develop in-depth knowledge of our products and services to provide accurate and helpful...


  • Sharjah, Sharjah, United Arab Emirates STAR SERVICES LLC Full time

    Job SummaryAt STAR SERVICES LLC, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key ResponsibilitiesCustomer Service: Respond to...


  • Sharjah, Sharjah, United Arab Emirates Spark LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Spark LLC. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide...


  • Sharjah, Sharjah, United Arab Emirates hilton hotel sharjah Full time

    Key Responsibilities:Product Knowledge: Familiarize yourself with our offers and services to provide accurate information to customers.Cultural Awareness: Confirm customers' preferred language to ensure tailored support.Issue Resolution: Address customer inquiries, complaints, and suggestions in a professional manner.Departmental Referral: Redirect customers...


  • Sharjah, Sharjah, United Arab Emirates crystal Full time

    Key Responsibilities:Language Proficiency: Fluency in both English and Arabic, spoken and written.Communication Skills: Strong communication skills in both languages, enabling effective customer interaction.Customer Service: Provide excellent customer service skills and a friendly demeanor to ensure customer satisfaction.Language Proficiency: Proficiency in...