Customer Experience Director
3 weeks ago
Customer Experience Manager Job Description
Talent Higher is seeking a highly skilled Customer Experience Manager to lead our customer service department. The ideal candidate will have excellent leadership and strategic planning skills, with the ability to develop and implement effective customer service strategies.
Key Responsibilities
- Develop and implement yearly strategic plans to improve customer service operations, enhance customer satisfaction, and meet business objectives.
- Recruit, train, and manage a team of customer service representatives, team leaders, supervisors, and support staff.
- Provide coaching, feedback, and performance evaluations to support their professional development and ensure productivity.
- Develop and manage the customer service department budget, allocating resources effectively.
- Develop service procedures, policies, and standards.
- Manage the functions of receiving, assessing, analyzing, resolving, and documenting customers' issues and complaints in accordance with agreed requirements.
-
Customer Service Director
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Platinumlist Full timeCustomer Service DirectorAt Platinumlist, we are seeking a highly skilled Customer Service Director to lead our customer service department. The ideal candidate will have a proven track record of supervising day-to-day operations, responding to customer service issues, and creating effective customer service procedures.Key Responsibilities:Supervise and...
-
Customer Experience Liaison
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Agoda sharjah Full timeKey Responsibilities:Monitor customer interactions across various touchpoints to identify areas for improvement.Collaborate with cross-functional teams to develop and implement customer-centric strategies.Align customer experience initiatives with marketing objectives to enhance brand awareness.Proactively address customer needs and concerns to maintain...
-
Customer Service Director
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Samsung Full timeKey Responsibilities:Oversee the daily operations of the customer support department, ensuring seamless delivery of services.Develop and implement effective customer support processes to enhance customer satisfaction and loyalty.Lead a team of support professionals, providing guidance and coaching to ensure excellent customer service.Collaborate with...
-
Sales Director
4 weeks ago
Sharjah, Sharjah, United Arab Emirates eMagine Solutions Full timeKey Responsibilities:Leading and motivating staff to enhance customer service delivery.Developing and implementing strategic sales plans to achieve sales targets.Fostering long-term relationships with customers to increase customer loyalty.Creating and promoting weekly, monthly, and quarterly sales objectives.Preparing accurate and detailed sales...
-
Senior Customer Experience Manager
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Ic Solutions Full timeThe role of the Customer Service Operations Lead is to oversee the day-to-day operations in the customer service department. This involves supervising a team, responding to customer service issues, and creating effective customer service procedures and policies.Responsibilities:Supervising Day-to-Day Operations: Oversee the day-to-day operations in the...
-
Sales Director
4 weeks ago
Sharjah, Sharjah, United Arab Emirates al qaryah auction Full timeJob Title: Sales DirectorAt Al Qaryah Auction, we are seeking a highly skilled and experienced Sales Director to lead our sales team. The successful candidate will be responsible for developing and executing sales and marketing strategies to achieve company objectives and revenue targets.Main Responsibilities:* Leading, motivating, and managing the sales...
-
Project Director
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Turner & Townsend International LimitedDubai Full timeJob Title: Project DirectorWe are seeking an experienced and skilled Project Director to lead our project management team at Turner & Townsend International Limited in Dubai. As a Project Director, you will be responsible for identifying key objectives, tasks, and projects, planning and scheduling strategies, creating budgets and guidelines, and supervising...
-
Strategic Leadership Director
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Madison Pearl Full timeKey Responsibilities:As a key member of the Madison Pearl leadership team, the Vice President VP will be responsible for leading the company's overall mission, values, and strategic goals. This includes attending meetings with the board of directors and sharing company information, as well as leading, guiding, directing, and evaluating the work of other...
-
Marketing Director
4 weeks ago
Sharjah, Sharjah, United Arab Emirates hilton hotel sharjah Full timeMarketing Manager Role at Hilton Hotel SharjahWe are seeking a highly skilled Marketing Manager to join our team at Hilton Hotel Sharjah. The successful candidate will be responsible for creating a strategic marketing strategy and implementing tasks to achieve our goals.Key Responsibilities:Collaborate with the marketing director to develop a comprehensive...
-
Director of Strategic Partnerships
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Tiger Recruitment dubai Full timeKey Responsibilities:Relationship Building: Foster strong, collaborative relationships with customers, vendors, and distributors, as well as sales and marketing teams to drive business growth.Market Research and Analysis: Develop in-depth knowledge of company offerings to identify lucrative business opportunities and inform strategic decisions.Marketing...
-
Senior Engineering Director
4 days ago
Sharjah, Sharjah, United Arab Emirates Wood PLC Full timeJob Title:Senior Engineering DirectorAbout the Role:We are seeking an experienced Senior Engineering Director to lead our multidiscipline engineering teams in Sharjah, UAE.Key Responsibilities:Drive technical assurance and ensure compliance with standards and processes.Identify and mitigate areas of risk and improvement opportunities.Manage and lead...
-
Director of Creative Strategy
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Motivate Publishing Full timeJob Summary:As a key member of our creative team at Motivate Publishing, the Director of Creative Strategy will be responsible for driving our branding and marketing efforts forward. Key responsibilities include:Collaborating with our brand team to develop innovative strategies for brand positioning, promotional campaigns, and marketing...
-
Sharjah, Sharjah, United Arab Emirates Jobtrack Management Services sharjah Full timeKey Responsibilities:Develop and implement effective communication strategies to build brand awareness and customer satisfaction.Prepare detailed media activity reports and plan the design, content, and production of all marketing materials.Work with marketing departments to generate new ideas and strategies, and supervise projects to ensure...
-
Public Relations and Marketing Director
4 weeks ago
Sharjah, Sharjah, United Arab Emirates The First Group Dubai Full timeJob Title: Public Relations and Marketing DirectorJob Summary:We are seeking a highly skilled Public Relations and Marketing Director to join our team at The First Group Dubai. The successful candidate will be responsible for developing and implementing effective public relations and marketing strategies to promote our brand and enhance our reputation.Key...
-
Operations Director for Aluminum Manufacturing
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Itineris RBS Full timeKey Responsibilities:As Operations Director for Aluminum Manufacturing, you will oversee the day-to-day operations of the manufacturing facility, ensuring optimal production output and efficiency. This includes collaborating with production teams to streamline workflows, minimize downtime, and improve overall operational effectiveness.Key Performance...
-
Business Development Director
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Perfect Ideas Recruitment Consultancy Full timeJob Title: Business Development DirectorJob Summary: We are seeking a highly motivated and experienced Business Development Director to join our team at Perfect Ideas Recruitment Consultancy. The ideal candidate will have a proven track record of success in sales and business development, with a strong understanding of the pharma/biotech industry.Key...
-
Regional Marketing Director
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Client of Michael Page Full timeKey Responsibilities:Developing and executing regional marketing plans to achieve specific goals and objectives.Collaborating with the marketing director to create innovative strategies and campaigns.Analyzing local market trends and competitor activity to inform marketing decisions.Managing the regional marketing budget and ensuring effective resource...
-
Sales Director
4 weeks ago
Sharjah, Sharjah, United Arab Emirates HILTON HOTELS Full timeKey ResponsibilitiesThe Sales Director will be responsible for managing hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business. This includes focusing sales efforts for all market segments and working closely with the Senior Management Team to identify and drive focused activities on elements of the...
-
Dance Director
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Qureos Full timeJob DescriptionWe are seeking a highly skilled Dance Director to lead our dance performances at Qureos. The ideal candidate will have a strong background in choreography and dance instruction, with the ability to develop unique and engaging routines that fit our brand's atmosphere.Key ResponsibilitiesDevelop Thematic Dance Routines: Create dance performances...
-
Customer Service Representative
4 weeks ago
Sharjah, Sharjah, United Arab Emirates MAJID AL FUTTAIM Full timeKey Responsibilities:Deliver exceptional customer service as a Customer Service OfficerBe available to work shifts, including weekends and public holidays, as per the rosterUtilize strong communication skills to effectively interact with customersMaintain a customer service orientation to ensure a positive experienceHold a minimum High School...