Patient Services Coordinator
6 days ago
About Our Team
NMC Healthcare LTD is a dynamic and growing healthcare organization dedicated to delivering exceptional patient care and services. We are seeking a highly organized and detail-oriented Ward Clerk to join our team and contribute to our mission of providing high-quality patient care.
Job Description
- Respond to Incoming Calls: Respond promptly to incoming calls from patients, relatives, and healthcare professionals, ensuring that all queries are addressed efficiently and effectively.
- Collaborate with Nurse Manager: Work closely with the Nurse Manager in compiling documentation and conducting audits, ensuring accurate and up-to-date records.
- Maintain Log Books: Accurately record and maintain log books for patient admissions, discharges, and transfers, as well as other important events.
- Support Clinical/Administrative Tasks: Assist the unit in various clinical and administrative tasks, such as maintaining stock levels, preparing documents, and coordinating procedures.
- Verify Patient Charges: Verify and ensure that all patients are charged correctly for supplies and procedures in the hospital information system.
- Arrange Follow-up Appointments: Arrange follow-up appointments for patients and coordinate insurance approvals for procedures and investigations.
- Provide Information to Patients: Respond to telephone enquiries from patients, relatives, and healthcare professionals, providing accurate and helpful information.
- Record Admission/Discharge Data: Ensure that all admission, discharge, and transfer data are accurately recorded in the registered book.
- Monitor Stock Levels: Monitor and maintain stock levels of consumable and non-consumable supplies, reporting any discrepancies or issues.
- Ensure Unit Cleanliness: Maintain a clean and tidy work environment, adhering to health and safety guidelines.
- Promote Professional Communication: Demonstrate excellent verbal and non-verbal communication skills, maintaining confidentiality and professionalism at all times.
- Follow up on Discharge Calls: Follow up with patients after discharge to ensure their needs are met and provide support as required.
- Manage Patient Records: Accurately manage and maintain patient records, ensuring confidentiality and adherence to data protection policies.
- Maintain Inventory of Supplies: Monitor and maintain an inventory of supplies, reporting any issues or discrepancies to the relevant authorities.
Requirements
A diploma/bachelor's degree in nursing (BSN) is required for this role. The successful candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
Benefits
NMC Healthcare LTD offers a comprehensive benefits package, including competitive salary, opportunities for professional development, and a supportive work environment.
Working Hours
This is a full-time position, requiring a commitment to working 37.5 hours per week.
-
Patient Services Representative
3 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeWe are seeking an experienced Patient Services Representative to join our team at NMC Royal Khalifa City. As a key member of our administrative staff, you will be responsible for delivering high-quality patient services, responding to inquiries, and managing various administrative tasks.Main Responsibilities:Welcome patients, provide information, and direct...
-
Patient Service Liaison
2 days ago
Sharjah, Sharjah, United Arab Emirates HAPPY WAY MEDICAL CENTER Full timeJob TitlePatient Service LiaisonJob SummaryWe are seeking a highly skilled Patient Service Liaison to join our team at HAPPY WAY MEDICAL CENTER. This role involves ensuring that patients receive exceptional service, answering their inquiries, and providing information about clinic services.ResponsibilitiesProvide exceptional customer service to patients,...
-
Patient Recovery Coordinator
2 days ago
Sharjah, Sharjah, United Arab Emirates Client Of Davidson Consulting Dubai Full time**Job Description**We are seeking an experienced and dedicated Intensive Case Manager to join our team at Client Of Davidson Consulting Dubai. As a key member of our medical support team, you will be responsible for providing high-quality patient care in the ICU unit.**Responsibilities Include:**Evaluating patient progress and identifying areas for...
-
Patient Service Representative
2 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeJob OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative.The successful candidate will be the first point of contact for patients, providing exceptional customer service and support via phone. This role requires strong communication skills, the ability to multitask, and a professional...
-
Therapy Services Coordinator
2 days ago
Sharjah, Sharjah, United Arab Emirates Globalmedconnect Full timeTherapy ServicesAt Globalmedconnect, we understand the importance of effective communication in achieving optimal patient outcomes. As a Therapy Services Coordinator, you will play a vital role in ensuring seamless delivery of high-quality therapy services. Your responsibilities will include coordinating therapy sessions, communicating with patients and...
-
Patient Registration Specialist
1 day ago
Sharjah, Sharjah, United Arab Emirates NMC Hospital Full timeJob SummaryWe are seeking a skilled Patient Registration Specialist to join our team at NMC Hospital. As a key member of our front office staff, you will be responsible for ensuring the smooth registration process for all outpatients.Main ResponsibilitiesRegistration Process: Register all outpatients upon arrival, maintaining confidentiality and adhering to...
-
Administrative Associate
3 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeNMC Royal Khalifa City is looking for an Administrative Associate - Patient Services to join our dynamic team. In this role, you will be responsible for providing top-notch patient services, handling inquiries, and performing various administrative tasks with precision and attention to detail.
-
Healthcare Service Coordinator
1 day ago
Sharjah, Sharjah, United Arab Emirates NMC Hospital Full timeJob DescriptionThe Front Office Administrator plays a vital role in ensuring seamless patient flow and experience at NMC Hospital. Key responsibilities include:Ensuring Efficient Registration: Ensure timely and accurate registration of all outpatients, adhering to hospital policies and procedures.Patient Identification: Verify patient identity documents,...
-
Patient Relations Officer
2 weeks ago
Sharjah, Sharjah, United Arab Emirates University Hospital Sharjah Full timeActively participates in upholdingand promoting the vision and culture of University Hospital-Sharjah(UHS).Complies with all UHS policies andprocedures and fire regulations.Participatesin all aspects of the International Accreditation program to assistUHS attain and maintain international accreditationstandards.Participates in commissioningassigned and...
-
Patient Support Specialist
4 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeWe are seeking a skilled Patient Support Specialist to join our team at NMC Royal Khalifa City.The ideal candidate will provide exceptional customer service and support to our patients, ensuring their calls are attended to promptly and professionally.Maintaining excellent telephone etiquette and professionalism while attending to patient calls is...
-
Patient Admin Executive
3 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timePatient Admin Executive - UAENSharjah, United Arab EmiratesJob DescriptionResponsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.ResponsibilitiesGreet patients, direct them to appropriate...
-
Patient Information Services Director
3 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeJob ProfileNMC Royal Khalifa City is seeking an accomplished and strategic Patient Information Services Director to lead our medical records department. The successful candidate will be responsible for overseeing the overall strategy and direction of the department.The ideal candidate will have strong vision and leadership skills, excellent problem-solving...
-
Guest Services Executive
6 days ago
Sharjah, Sharjah, United Arab Emirates NMC Hospital Full timeRegisters all outpatients upon arrival as per policy.• To maintain Patient Confidentiality.• Identification of Patient Valid documents i.e., EID or Passport.• Checking eligibility for insurance approval.• Schedules, reschedules, cancels, and confirms outpatient and medical services as required.• Initiate accurate process to complete the patient's...
-
Guest Services Executive
1 day ago
Sharjah, Sharjah, United Arab Emirates NMC Hospital Full timeRegisters all outpatients upon arrival as per policy.To maintain Patient Confidentiality.Identification of Patient Valid documents i.e., EID or Passport.Checking eligibility for insurance approval.Schedules, reschedules, cancels, and confirms outpatient and medical services as required.Initiate accurate process to complete the patient's registration...
-
Patient Advocacy Position
3 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeNurse Practitioner OpportunitiesWe are seeking an experienced and qualified Nurse Practitioner to join our team at NMC Royal Hospital in Sharjah. As a key member of our healthcare staff, you will have the opportunity to work in a dynamic and supportive environment, contributing to the hospital's mission of delivering high-quality medical services.Key...
-
Patient Care Operations Manager
2 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeJob Summary:This role involves providing administrative support to patients and healthcare staff. Key responsibilities include greeting patients, managing appointments, and maintaining accurate records.Main ResponsibilitiesDirect patients to relevant departments and provide routine information about the hospital.Handle patient inquiries and respond to emails...
-
Customer Service Executive
4 hours ago
Sharjah, Sharjah, United Arab Emirates HAPPY WAY MEDICAL CENTER Full timeResponsibilities:1. Greet and welcome patients, visitors, and vendors in a professional and friendly manner.2. Manage patient check-ins, appointments, and maintain accurate patient records.3. Answer and direct phone calls efficiently, taking messages when necessary.4. Coordinate with medical staff to ensure smooth patient flow and timely service.5. Verify...
-
Medical Records Coordinator
3 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeJob OverviewNMC Royal Khalifa City is seeking a highly motivated and organized Medical Records Coordinator to join our team. The successful candidate will be responsible for coordinating the daily activities of the medical records department.The ideal candidate will have strong problem-solving skills, excellent time management abilities, and the ability to...
-
Administrative Services Coordinator
2 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeJob DescriptionGreet patients and direct them to appropriate departments.Handle telephone inquiries from patients and provide information.Manage patient appointments, including rescheduling and confirmations.Register new patients and maintain up-to-date records.ResponsibilitiesFacilitate daily cash collection and credit card processing.Maintain knowledge of...
-
Customer Service Executive
2 weeks ago
Sharjah, Sharjah, United Arab Emirates HAPPY WAY MEDICAL CENTER Full timeGreet and welcome patients,visitors, and vendors in a professional and friendlymanner.Manage patient check-ins, appointments,and maintain accurate patient records.Answerand direct phone calls efficiently, taking messages whennecessary.Coordinate with medical staff toensure smooth patient flow and timelyservice.Verify insurance information andcollect...