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Coffee Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Kitopi Full time
Position Overview

As a Barista at Kitopi, you will play a vital role in delivering exceptional customer service and ensuring a delightful dining experience for our guests.

Key Responsibilities
  • Customer Engagement: Interact with patrons to ensure their satisfaction and address any concerns swiftly.
  • Menu Presentation: Introduce menus and provide comprehensive details about menu items, offering suggestions when requested.
  • Daily Specials: Inform guests about daily specials and explain the preparation methods, including ingredients and cooking techniques.
  • Table Service: Guide customers to their tables and share local area insights, including directions when necessary.
  • Order Management: Accurately record food and beverage orders, utilizing order slips, memory, or digital systems.
  • Food and Beverage Service: Serve meals and drinks, including specialty items, to tables as needed.
  • Food Preparation: Assist in food prep tasks, such as creating salads, appetizers, cold dishes, and brewing coffee.
  • Order Accuracy: Ensure all dishes and orders are correct before serving to guests.
  • Payment Collection: Process payments from customers efficiently.
  • Cleaning Duties: Clear tables or counters post-dining and prepare for the next service.
  • Dining Area Setup: Organize dining spaces for upcoming shifts or large groups.
  • Dish Management: Remove dishes and glasses from tables and transport them to the kitchen for cleaning.
  • Host Support: Assist the host or hostess by answering calls for reservations or takeout orders, and by greeting and seating guests.
Qualifications
  • Minimum of a high school diploma.
  • At least one year of experience in a similar role.
  • Strong interpersonal and communication abilities.
  • Hardworking team player capable of thriving under pressure.
  • Self-motivated with the ability to inspire others.
  • Excellent time management and multitasking skills.
  • Demonstrated leadership qualities with the capacity to manage multiple tasks effectively.