Group and Event Coordinator

3 weeks ago


Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time
Job Description

As a Groups and Events Executive at Anantara Hotels & Resorts, you will be responsible for creating unforgettable experiences for our guests. Your primary focus will be on coordinating and executing events, conferences, and group bookings, ensuring seamless execution and exceptional guest satisfaction.

Key Responsibilities:
  • Upon contract signing, create event files and checklists for review with guests, ensuring timely contact within 48 hours.
  • Confirm event details with guests, distribute information to departments, and produce group summary resumes in the required format.
  • Manage billing procedures, deposits, and credit facilities as needed.
  • Coordinate with external vendors to meet guest requirements.
  • Collaborate with the Director of Culinary to create customized menus that meet client needs while maintaining hotel standards.
  • Ensure timely delivery of guest services through follow-up and coordination with hotel departments.
  • Work independently, maintaining a positive attitude in a fast-paced environment.
  • Adhere to Anantara service standards for all client activities.
  • Chair group arrival meetings to ensure hotel readiness.
  • Respond promptly to guest inquiries within 24 hours.
  • Negotiate prices, prepare quotes, and confirm contracts as necessary.
  • Conduct site inspections with the hotel operations team to deliver exceptional experiences.
  • Participate in departmental meetings, team-building efforts, and other activities.
  • Assist with competitive intelligence information compilation.
  • Perform other reasonable requests from department and hotel leadership.
  • Adhere to Company Green Initiatives.
Qualifications:
  • Bachelor's degree in Hospitality, Events, or Tourism.
  • Minimum 3 years of experience in a luxury hotel environment.
  • Previous professional experience in event organization.
  • Strong written and verbal communication skills.
  • Good negotiation skills.
  • Ability to maintain a positive attitude in a demanding work environment.
  • Fluency in French and English, with additional languages a plus.
  • Excellent organizational skills and flexibility.
  • Strong results-driven approach and negotiation techniques.
  • Positive attitude, dynamic personality, good communication and interpersonal skills, and creative mindset.


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