Event Coordinator

3 weeks ago


Dubai, Dubai, United Arab Emirates AccorHotel Full time

Event Coordinator Job Description

As a skilled Event Coordinator at AccorHotel, you will be responsible for the seamless planning, coordination, and execution of events and group bookings at our esteemed property. This role demands a proactive, detail-focused professional who excels in a dynamic, fast-paced environment and consistently goes above and beyond to meet and exceed guest and client expectations.

Key Responsibilities:

  • Oversee the planning and coordination of group bookings and events, including meetings, conferences, social gatherings, and special events.
  • Liaise with clients to understand event requirements and offer solutions to ensure their expectations are met.
  • Create and manage event timelines, vendor coordination, room setups, and other logistical needs.
  • Maintain a strong knowledge of event space availability and floor plans.
  • Ensure smooth execution of events on the day of, troubleshooting issues as they arise.

Client Relationship Management:

  • Serve as the main point of contact for clients from the initial inquiry through to the events completion.
  • Build and maintain strong relationships with corporate clients, event planners, and external suppliers.
  • Ensure excellent communication with clients to understand their needs and ensure total satisfaction with services offered.

Sales and Promotion:

  • Assist in promoting AccorHotel's event venues and services, actively selling group room blocks, meeting packages, and event facilities through telesales.
  • Prepare and send event proposals, contracts, and quotations in a timely manner.
  • Follow up with clients post-event to gather feedback and explore future event opportunities.

Administrative Tasks:

  • Maintain an organized database of event bookings and contracts.
  • Track event expenses, revenue, and ensure that billing and invoicing are processed accurately and efficiently.
  • Assist with administrative tasks as required, including preparing reports and ensuring compliance with hotel standards.

Qualifications:

  • A diploma or degree in Hospitality, Event Management, or a related field is preferred.
  • Previous experience in event coordination, group sales, or a similar hospitality role is preferred.
  • Experience in a luxury hotel environment is a plus.

Skills and Attributes:

  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High attention to detail and ability to manage multiple tasks simultaneously.
  • Proficient in MS Office (Word, Excel, PowerPoint) and event management software (e.g., Opera, Onex, FutureLog, etc.).
  • Fluent in English; knowledge of additional languages is an advantage.
  • Ability to work under pressure and handle stressful situations.

Remote Work: No

Employment Type: Full-time


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