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Sales Associate

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Rivoli Group Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rivoli Group. As a Sales Associate, you will be responsible for delivering exceptional customer service and driving sales growth in our retail stores.

Key Responsibilities
  • Customer Service
    • Provide outstanding customer service to ensure customer satisfaction and loyalty
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Sales and Merchandising
    • Meet or exceed sales targets by utilizing effective sales techniques and product knowledge
    • Maintain a high level of product knowledge and stay up-to-date on new product launches and promotions
    • Ensure visual merchandising standards are met and maintained
  • Store Operations
    • Ensure stock levels are maintained and replenished as needed
    • Maintain a clean and organized store environment
    • Follow company procedures for ordering, cash handling, and other common practices
  • Reporting and Administration
    • Generate daily sales reports and provide feedback to management
    • Coordinate with the customer care center for after-sales service
Requirements
  • Education
    • Diploma in business administration, sales, customer service, or a related field
  • Experience
    • 1-2 years of experience in sales, customer service, or a similar role
  • Skills
    • Good English language skills (speaking, reading, and writing)
    • Well-groomed, confident, with good communication skills
    • Strong selling skills and customer orientation
    • Good numerical ability and IT skills