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Restaurant Operations Manager

2 weeks ago

Sharjah, Sharjah, United Arab Emirates The First Group Dubai Full time

**Job Overview:**

The First Group Dubai is seeking a seasoned professional to join our team as a Restaurant Operations Manager. This role is responsible for overseeing the daily operations of our beachside dining venues, ensuring seamless execution of our culinary vision.

**Key Responsibilities:**

  • Staff Management: Supervise, train, and develop restaurant staff to provide exceptional customer experiences.
  • Schedule Management: Create and manage work schedules to ensure adequate staffing during peak periods.
  • Kitchen Inspections: Conduct regular inspections of kitchen facilities to guarantee adherence to health and safety standards.
  • Culinary Oversight: Oversee food preparation, presentation, and storage to meet quality and regulatory requirements.
  • Customer Engagement: Regularly interact with customers to gauge satisfaction levels and identify areas for improvement.
  • Inventory Management: Monitor inventory levels and ensure timely replenishment of essential supplies.
  • Financial Management: Track cash flow and settle outstanding bills in a timely manner.
  • Quality Control: Analyze customer feedback to implement improvements in service quality.
  • Conflict Resolution: Effectively handle customer complaints in a professional and courteous manner.