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Restaurant Operations Specialist
2 weeks ago
This Restaurant Operations Specialist role involves providing top-notch customer service and handling various aspects of restaurant operations. The successful candidate will be responsible for welcoming customers, processing orders, and maintaining a clean and organized environment.
Main Accountabilities- Deliver exceptional customer service, greeting guests warmly and helping them choose from our menu options.
- Accurately process customer orders and update our restaurant database to reflect customer preferences and history.
- Collaborate with kitchen staff to ensure seamless order fulfillment and high-quality service.
- Efficiently handle cash transactions, providing accurate change to customers and maintaining precise records.
- Regularly reconcile cash drawers at the start and end of each shift to ensure accuracy in sales records.
- Pay attention to presentation details: neatly package food orders in attractive bags and boxes.
- Anticipate customer needs and respond promptly to inquiries, resolving issues efficiently and gathering valuable feedback.
- Maintain a clean and organized work environment by regularly tidying up eating, service, and kitchen areas.
- Offer support to kitchen staff when needed, promoting a collaborative and efficient work atmosphere.
